What does a roof replacement cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from BBS General Construction Inc. Use it to sanity-check bids, then get the real number in writing.
A square is 100 sq ft of roof surface — bigger than the floor plan because of pitch and overhangs.
Ice dam clearing — February 2026 crew removed a massive roof dam
Licensed contractor — Massachusetts home improvement registration is active
Permit history — 14 permitted projects, nine in the last three years
Owners on the job — Ciro and Rosa Malo named across reviews
Clear explanations — reviewers cite walkthroughs of product and process
Insurance claim help — BBB reviewers credit support through claim issues
Spanish spoken — Angi profile lists Se habla español
BBB A+ grade — accredited since 2017, three-person family shop
Cleanup and punctuality — 2020 and 2021 reviewers cite tidy, on-time crews
Deposit dispute — July 2022 Angi one-star cites deposit kept, no repairs
Patch versus replacement — same 2022 reviewer was urged toward full roof coverage
Project delays — a BBB reviewer described unexpected delays
A tree through the roof, a massive ice dam, a windstorm that takes the gutters with it — that is when people call BBS General Construction. The Leicester company works across central Massachusetts under co-owners Ciro and Rosa Malo, and its Houzz profile explains the initials: Brother and Big Sister Construction, a family-owned full-service general construction company it says has more than ten years behind it. Its Massachusetts home improvement contractor registration is active.
In a February 2026 review, a homeowner said Ciro answered an emergency call at night and was at the house the next morning, where a crew of two worked the ice dams carefully to avoid further damage. Another February 2026 customer described the team clearing a massive ice dam off the roof and said they would come back to BBS for the roofing itself. A June 2026 reviewer picked the company because of how completely Ciro covered the product and the installation process on his first visit.
The written history runs back to 2019 and is mostly roofs and storm repair. A June 2019 review from a homeowner who was away described a windstorm that uprooted a tree onto the house — a hole in the roof, the siding torn down, the soffit, fascia, gutters and downspouts destroyed. In a May 2019 review, a customer had the siding and roof redone on the back of the house, including a very tall chimney, with the trim painted to match. A January 2025 Thumbtack reviewer got dormer trim repaired around solar panels after several other contractors had looked at the job, and in a July 2025 review a woman preparing her home after her husband's stroke said Ciro came the day she called.
BuildZoom's permit history lists 14 permitted projects, nine of them in the past three years and mostly roofing, at a typical permit value around $14,570. The BBB has accredited the company since 2017 and grades it A+, listing Rosa and Ciro Malo as co-owners of a three-person shop. Angi's profile lists emergency service, free estimates, warranties and Se habla español; Houzz lists a CertainTeed certification. Google sits at 4.9★ across 28 ratings, Thumbtack at 4.6★ across 28, Angi at 4.5★ across 13.
Two things deserve a question up front. A one-star Angi review from July 2022 says a deposit was kept after an insurance claim went unresolved and no repairs were made; that same reviewer wanted a small hole in a garage roof patched and was told the entire roof should be covered because the tile color is discontinued. A BBB reviewer, happy with the finished room, also described unexpected delays getting there.
For a central Massachusetts homeowner with a damaged roof, an ice dam, or an insurance claim to work through, BBS is a sensible first call — they pick up fast and the state registration is active. Settle the scope in writing before work starts: patch versus full replacement, what the claim is expected to cover, and what happens to the deposit if it stalls.
We had the most professional and positive results working with Ciro and his crew from BBS Construction. Ciro's explanation of the product and the process of installation was covered so well on his first visit, was the reason we decided to work with him. The estimate he gave us was very reasonable. We had two other estimates for comparison. The day of installation went great.The crew worked efficiently and left our property in such good condition, it was as if there had been no activity on our property at all. You would be wise to reach out to Ciro for your own roof replacement project.
Ciro's team did an amazing job clearing the massive ice dam from our roof. He is a wealth of knowledge. He explained so many things to me. We are looking forward to doing more business with BBS when the time comes for our roofing needs.
