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Bell Tower Plumbing and Heating serves Medford, Massachusetts, with residential and commercial plumbing and heating work, including water heaters and gas piping. The company describes itself as a local provider; the BBB profile says it has been in business for 10 years. Customers have written about fixture repairs, heating systems, and water-heater installation. In a 2025 review, a homeowner praised Bill's responsiveness and work; 2023 reviews describe same-day service, clear communication, and a kitchen gas-line move. Those accounts are positive, though most other visible reviews are from 2023 or earlier. One 2022 reviewer said the dispatch and repair charges were unclear and frustrating. The company replied that the fee should have been waived when work proceeded, apologized, and refunded it. Before a larger job, ask for the dispatch fee, repair price, and any credits to be written down. The public profiles show 4.7 stars from 71 ratings on both Angi and HomeAdvisor, while the BBB lists an A+ grade and says the business is not accredited. HomeAdvisor lists trade license 15316-PL-M through May 2028; BuildZoom shows plumbing-business license 4007 with a May 2026 expiration date. Confirm the current license details directly before hiring. The company may suit homeowners who need plumbing or heating repairs; request an itemized quote and ask about timing for the specific job.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Bell Tower Plumbing and Heating, Inc.. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
“Contractor: Bell Tower Plumbing And Heating, Inc Permit type: Plumbing | Permit status: Issued | Expiration date: November 22, 2017 | Permit id: P17-000512”
“Bell Tower Plumbing and Heating, Inc. | 23 Saint Denis Avenue, Medford, MA 02155-1327 | $1,000 | 20200503”
Bill was very responsive and knowledgeable. He did excellent work.
Bill Travers is awesome!
He called and came same day and had the parts already. Nice guy, wore protective booties and put down cardboard on my hardwood floors.
Very Dependable, professional, we remodeled our kitchen they moved the gas line to another section of the kitchen! Bill did an excellent job! Thank you!!
Prompt efficient communication. Kept me informed from beginning to end and walked me through each step. Professional workmanship, made sure he left me in the best place for the future to minimize risk of future leaks or issues. I would not hesitate to recommend their service and will be my first call going forward. Thank you for your speedy professional service.
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2 changes recorded — last scanned Sep 12, 2026.
Transparent diagnostics5.0
Honest, no-upsell service5.0
Rapid response5.0
Repeat, years-long customers5.0
Honest pricing5.0