Verified record
Bento Construction is a Watertown, MA landscape-construction and masonry outfit — the site describes it as family-owned, in business for roughly ten years, though that page's own copyright reads 2018, so treat the tenure as dated — building patios, driveways, walkways, retaining walls, outdoor kitchens and stonework across Greater Boston. Owners Fernando and Rafael hold ICPI paver-installer and NCMA retaining-wall-installer certifications, and Houzz lists a Massachusetts license number for the company, though we haven't verified it against the state registry. The exterior work is where the reviews are strongest and most detailed. A 2018 review describes replacing a rotten railroad-tie retaining wall with concrete block matched to an adjacent wall — done 'quickly and neatly, by hand,' with nearby plants left unharmed and the site swept clean each day. Other reviews from 2017 and 2018 describe large-scale retaining walls, patios, flower beds, an outdoor kitchen and fire pit, and a rebuilt retaining wall coordinated with a structural engineer, all praised for coming in on schedule and, in one case, below competing bids. The one sharp exception: a 2020 review from a repeat customer who had previously used Fernando and Rafael for exterior patio work described a very different experience bringing Bento in for interior work under Clayson — a pipe-leak accident, carpentry the reviewer called shoddy, unlevel tubs, work not done to code, and repeated payment demands on an incomplete job. The same reviewer said they'd trust the company again for exterior work, but not interior. What to know before calling: this is a masonry-and-hardscape specialist first — confirm the scope (and who's running the crew) if the job includes interior work, and verify the license status directly given the number comes from a directory listing rather than the state registry.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Bento Construction, Inc.. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$50 – $70
Typical landscaping service around $60
Clayson and his team at Bento do a really good job. We had them build a walkway and patio at our home. Every time he said he was going to show up, he showed up — which is not true of other contractors! He helped with making design recommendations. He got us several variations of a quote, based on how much we wanted to spend right now. It was easy for us to choose some special materials (rather than the stock pavers they use), which he ordered for us. They showed up to start the job exactly when they said they were going to, and there were no days when they were supposed to be on the job and weren't. They cleaned up the job site when they were done.
I made the big mistake of giving Bento interior work on my house. at first I liked them, but then they caused a major accident with a pipe leak. I forgave them and we continued, only to discover significant problems with shoddy carpentry, unlevel tubs, things not done to code. Clayson was constantly hounding me for payments on incomplete work. I would only trust this company with exterior work, even then you must check everything!!! I've worked with Fernando and Rafael in the past on exterior jobs and patios and they were very easy to work with and professional. This time I hired Clayson for interior work and it was a disaster. It cost me a significant amount of time, money, and labor to fix the problems they left me with with zero apology. Another incident we had was a loose toilet they installed, when I tried to contact the owner to work out a solution, he said "I'm not happy with you and your small complaints". This company lacks the integrity and honesty you'd expect when you're trusting a contractor with your house. What a shame! ***Problems included uneven walls, unlevel tubs, leaky pipes and drains, unsecure toilets, very bad carpentry, loose flooring, code non-compliant electrical work, and shoddy masonry...***
We sought quotes from several masonry contractors and landscapers to install a new paver deck around our pool (and also a new paver pool coping). Bento came out on top for us because they were able to show examples of their previous work, and were very thorough in explaining the work involved. They did a high-quality job, paying attention to all the little details that really make a HUGE difference. They were also very professional, timely, and easy to work with.
The job: replace old rotten railroad-tie retaining wall with concrete blocks -- match existing adjacent block wall as well as possible. Results: couldn't have been better. Not a perfect match, but close enough to fool anyone unless they examine it carefully. Work was done quickly and neatly, by hand. The old wall and earth behind it were removed surgically. Nearby plants were respected and unharmed. Each day the area was swept clean. The excavated space was filled and patted down, looking like nothing had happened. It's hard to overstate how professionally this job was done. Work began when promised and was completed quickly. And all for a reasonable price. I don't normally write reviews, but I almost feel it a duty to recommend this company.
Great company and better people. Very professional, courteous and most if all, extremely competent. They did a very large project for me (large scale retaining walls, patio, flower beds, outdoor kitchen and fire pit) and it all came out great. I have had them back every summer since for add on projects and don't even consider going to bid as I know what I get with Bento (great quality workmanship for a very reasonable price - an excellent value). Unequivocally recommend Fernando, Rafael and the rest of the team.
Specializes in
Also offers
Service area
Languages
Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Aug 2, 2026.