Verified record
Bettercallthebrothers Plumbing and Heating works out of Everett, the kind of shop customers call for a stuck faucet, a toilet that needs replacing, or a pipe job that turns out messier than the estimate. Its Thumbtack profile puts the company at six years in business with a ten-person crew and roughly 125 hires logged on the platform. The five Thumbtack reviews on file, all from 2021 and 2022, tell a consistent story: same-day response and careful, hands-on fixture work. In a 2022 review, a customer described the crew replacing an old kitchen faucet and, in the same visit, fixing an unrelated clanging noise in the bathroom's hot water line. Another from 2021 recalled the crew turning up the day they were called and solving a plumbing problem that turned out more complicated than expected, walking the homeowner through options rather than just doing the work and leaving. A third 2021 review described the crew finding an unrelated old-plumbing issue mid-job, fixing it without adding it to the bill, and leaving the site cleaner than they found it. Thumbtack's own aggregate for the business is 4.9 stars from 88 ratings, with 96% five-star — a wider figure than the five reviews quoted here, which are a curated sample rather than the whole run. Worth knowing before calling: every written review on file dates to 2021–2022, and Thumbtack is the only source with reviews attached, so there's nothing more recent to point to and no other platform to cross-check against. This is a reasonable pick for a straightforward fixture or pipe repair in Everett, especially if same-day availability matters — just confirm current scheduling and pricing directly, since the written record predates 2023.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Bettercallthebrothers Plumbing And Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
The two brothers were able to come on the same day I called. They did a very good job replacing an old kitchen faucet with a new one, and solved a problem with a clanging hot water faucet in the bathroom. They were amiable, and I will call them again for other plumbing jobs.
Gabriel came to install a new faucet and reattach our dishwasher after a new counter top installation. Our plumbing is older and needed some updating. Also, I bought a faucet online that did not work. Gabriel went to the store to purchase a new one for us, updated our old plumbing parts and was friendly and courteous the whole time he was in our home. Highly recommend this company and will definitely use again.
I needed to have plumbing redone for my bathroom and washer. The work was very professional, efficient and great clean up and details of job were excellent!
Rafael was at our place exceptionally on time and completed the work quickly even though it turned out to be more complicated that we originally thought. He gave us options and advice and we will definitely have him back for other plumbing work.
They returned my request for service very quickly, showed up as promised and dealt with problems due to old plumbing in my house that weren’t part of the original estimate and left everything cleaner than when they arrived. Will be calling them for all my plumbing needs from now on.
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1 change recorded — last scanned Sep 9, 2026.
Transparent diagnostics5.0
Honest, no-upsell service5.0
Rapid response5.0
Repeat, years-long customers5.0
Honest pricing5.0