Verified record
BetterCalltheBrothers Plumbing And Heating is an Everett shop built around two named brothers, Gabriel and Rafael — reviewers call them out directly, which is rare enough on Thumbtack to be the first thing worth noticing. On Thumbtack, the company shows a 4.9-star rating from 88 ratings (96% five-star) and its profile lists six years in business, 10 employees and 125 hires, with 97 projects shown. The written reviews on file run from 2021 to 2023, and the same themes repeat: garbage disposal installs done cleanly and quickly, and same-day turnarounds. In a 2023 review, a homeowner described a garbage disposal swap finished in under an hour that also fixed some pipe issues; in a 2022 review, a customer said Gabriel installed a garbage disposal and ran a new water line to the refrigerator, staying responsive by text throughout. A 2022 review credited both brothers with removing and installing appliances the same day they were called, and a 2021 review described Rafael working through more plumbing trouble than the original estimate covered — old-house complications — while leaving the site clean afterward. Worth knowing before calling: the written reviews on file are dated 2021 to 2023, so there's nothing more recent to confirm current practice, even though the Thumbtack star count (88 ratings) is clearly still climbing. For a garbage disposal swap, a new water line, or a same-day plumbing fix, the written history points to a responsive, communicative crew — worth confirming current availability and getting a firm quote before booking, since the anecdotes describe jobs that grew past the original estimate.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Bettercallthebrothers Plumbing And Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Best decision to have my garbage disposal replaced by this excellent team. A breeze to schedule, came promptly, completed the job in less than an hour and fixed some pipe issues I was having. Great service, will be hiring again!
I'm very happy with the work Gabriel did. He installed a garbage disposal and ran a water line to my refrigerator. From the very beginning, he was very responsive when we were messaging and figuring out details. He showed up on time (and even texted when he was on his way), was very friendly and pleasant to be around, did a great job with the work, and stayed within the price estimate. I highly recommend him!
Both brothers Gabriel and Raphael were outgoing and professional. They came to remove appliances and installed the new ones on the same day I called them. I will be using their services in the future as I have other projects that need to be done.
Rafael was at our place exceptionally on time and completed the work quickly even though it turned out to be more complicated that we originally thought. He gave us options and advice and we will definitely have him back for other plumbing work.
They returned my request for service very quickly, showed up as promised and dealt with problems due to old plumbing in my house that weren't part of the original estimate and left everything cleaner than when they arrived. Will be calling them for all my plumbing needs from now on.
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1 change recorded — last scanned Sep 9, 2026.
Transparent diagnostics5.0
Honest, no-upsell service5.0
Rapid response5.0
Repeat, years-long customers5.0
Honest pricing5.0
