Bill's Direct Plumbing & Heating LLC

Bill's Direct Plumbing & Heating LLC carries a 4.9-star Google rating from 25 ratings. A Reddit commenter called "Bill's Direct in Bristol" reputable and said they hired him to install two mini-splits in their home. A recent Google customer said Alex and Jose installed a Navien heat and hot water boiler. A 2026 customer said they came out the same day of the call, during single-digit temperatures, after the customer's boiler failed, and installed a new Viessmann boiler. A 2026 customer said that within 24 hours the old heating system was replaced and a new one was installed and running. A 2026 customer said Bill and his sons came promptly when they had no heat in the middle of winter, and that Bill explained everything well. A 2025 customer said Bill showed up within 20 minutes to assess a boiler replacement, got the quote to them that same day and completed the whole job in one day. A 2024 customer said Bill and his son Alex fixed a boiler when no other plumbing company could. A 2023 customer said Bill had the heat back on within a half hour of coming in the door after the boiler shut off the night before. A 2025 customer said Bill walked through the home to help choose locations for the units, and that Bill and his son left no mess behind. A 2024 customer said the company was the most competitive of five quotes they got for a mini-split system. A 2023 customer called the quote for plumbing in a garage conversion to an in-law apartment excessive, said by their own tracking of on-site labor the rate neared $300 per hour, and said he declined to reduce it; that customer still recommended him for quality.