Bill's Heating Service, Inc

Bill’s was able to get out quickly to fix our AC! Great service and pricing!

I just moved to Warwick from out of state a few days ago and immediately had issues with my heating system. I called Bill and although I’ve never utilized his services before, he did not hesitate to patiently walk me through and troubleshoot The issue and make recommendations on how I could resolve it myself. Although I didn’t need his services today, I will absolutely be saving his number for future assistance! Thank you so much!

I’ve used Bill’s for a couple years now to clean the boiler for two homes I own. He has also done some work for us without any issues until we were away on vacation & had a leak in the basement. It was a Saturday & we had someone watching our dogs. So she called him for us & he said it was going to cost us. Because it was a Saturday. He was in my house less than an hour, changed a valve & charges us $500. I guess he doesn’t want us for a customer anymore. We still had water leaking when we got home

If you have a beckett NX burner do not let this company touch it!! Bill responded this past weekend at the beginning of a snow storm to try and rectify one of his technicians who had incorrectly adjusted the burner. After cleaning the large amounts of soot build up from chimney. Bill recommended replacing a part and put it all together and told me we have to part ways these burners are to finicky. The burner ran that night but I could tell by the amount of oil I was burning it was not right. I went down basement soot everywhere. Great! Luckily I have minisplits that kept my house from freezing with the single digit temperature outside. I found a person to come and clean the furnace and chimney. He took out nozel it was not even tightened he undid it with his fingers, "that's why you have soot" he said. He Put in correct sized nozzle adjusted flame checked exhaust did smoke test nothing on paper, running clean. All doneI in a hour and 15 minutes. I have a running burner producing heat. Bills solution was to see if they have a build kit and buy a new burner and attach it to existing furnace. $$$$$ I am sure Bill is a sincere person however I wish he had told me he doesn't have clue how to tune this style of burner. Instead he sold me $230 part and a mess of soot and a burner that failed me in the coldest week of the year.

Bill's Heating Service was referred to us by Kent County Oil, and they were absolutely correct about Bill. Bill arrived quickly to assist with our problem and gave detailed information of what needed to be done, why, how much it would cost, and even offered information I didn't think to ask. His Service Worker, Eric, arrived within a few days to replace the many parts needed. Eric was professional, knowledgeable, courteous, and friendly. Bottom line...top-notch, quality service at reasonable prices. We're very pleased and will definitely count on his services in the future.