Bill Shea's Replacement Countertops

Bill Shea's Replacement Countertops is a Quincy fixture that's been fabricating and installing countertops since 1952, and the written record — thin by review count but running back to 2007 — reads like a business that's been doing the same specific job for a long time: measuring, fabricating and installing Corian and stone counters, with staff names (Doreen, Jeanine, Joanne) recurring across more than a decade of reviews. The strongest accounts describe a clear process — a written quote, a detailed installation schedule, and precise measuring that leaves everything fitting on the first try. In a 2021 review, a customer describes a full studs-out renovation of two bathrooms with walk-in Corian showers, coordinated by a staff member named Jeanine who communicated the weekly plan in advance. One customer describes coming back for a second project years apart, still finding the team easy to work with on a budget. The record isn't spotless. In a 2014 review, a customer describes a Corian surface issue the installer's advice didn't fix; when the customer called the owner directly, the suggested remedies (soap and water, then Windex) also failed, and the owner reportedly stopped responding to further calls. A separate 2009 review describes a billing dispute — the customer measured 23 square feet but was charged for 38, and says edge, drain-tray and backsplash options were never shown. Its Better Business Bureau profile confirms the business (established 1952, with 25 employees) but shows it isn't BBB-accredited and carries no BBB rating. For a straightforward countertop replacement or a Corian shower conversion, Bill Shea's has a long history to show for it — worth confirming your measurements and getting the quote itemized in writing before work begins, given the older billing dispute on record.