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Bio-One is a biohazard cleanup company. Its own site lists suicide, crime scene and blood spill cleanup, decomposition cleanup, sewage backups, mold remediation and rodent droppings among its services, with a stated service area that takes in Boston, Worcester, Fall River and New Bedford. A recent customer said the company cleaned out a 3,400 square foot house with four floors and no air conditioning, a job that took 2.5 days. A recent customer who had used Bio-One on 5 occasions called the response time great. A 2023 customer whose multi-family property had a blood incident in an apartment and hallways said the police on scene referred them to Bio-One Boston, and that the job was completed in a few hours. A 2023 customer who hired the company after a sibling's death said Bio-One's team of 3 cleared clutter, identified mail, banking items and personal jewelry, and removed furniture and the fridge; that 2023 customer called the service "expensive." A 2022 customer said the company cleaned and sanitized a garage and basement after many years of rodents. A recent 1-star customer said they were charged for a day and a half when the workers only worked a day, received a $400 discount, and was ghosted when they asked Bruce, the owner, when the job would be finished. A 2023 customer said they were quoted $1,500, at $750 an hour, for about 2 hours of work after being told the rate would be around $250 to $300 an hour. A 2023 customer described a dedandering of a household due to severe allergies; that 2023 customer said spots were missed when Dave was absent, and that a team member put a cleaner on a surface against instructions, which could have ruined the kitchen's granite countertop. That 2023 customer said the company covered the minimal cost of the materials for the fix. A 2024 customer said a thief who stole the owner's email login asked them to transfer the payment via ACH, and that Bruce, the owner, handled the issue well.
I can’t say enough positive things about Bio-One! They had to clean out a 3,400 square foot house with four floors and no air conditioning in summer! They are extremely professional, polite, hard working and take great pride in their work. I am amazed by what they accomplished. This was a deceased relative that lived in the house over 40 years and didn’t like to throw things away. Whether your job includes bio hazards or not…this is the company you want to hire to move your things. It was a big job that took 2.5 days.Here are a few before and after pictures
Horrible experience. First, I was charged by time, (a day and a half). When they only worked a day and wanted full payment, I was told they "sent an extra guy" without my knowledge or consent, so it was the same price. After the owner Bruce gave me a very compelling story about how he wanted to do right by the community, be gave me a discount of $400, even though I was overcharged $1200. I paid because I didn't want to fight, but when I realized the job was actually not completed, and I contacted Bruce to see when they could come back to finish, I was ghosted. Overcharged and work not completed. Call ANYONE else. (Pics are of incomplete work left behind)
Response time was great. Service was exceptional. I have used Bio-One on 5 occasions and will use them again.
Bruce and his team were extremely professional and performed the cleaning services needed with dignity and respect for my situation. They came out next-day and did a thorough job and had very open lines of communication throughout the process. I really appreciate the way they handled the situation and the job they did. Would highly recommend to others.
Bio-One did a cleanup job for me. They were available within a few days of when I needed the work done, came on time, and did a good job. There was a complication. A thief stole Boston Bio-One's owner's email login and from that email account, asked me to transfer the payment via ACH. Bruce, the owner, handled the issue very well. Thanks Bruce!
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1 change recorded — last scanned Oct 9, 2026.
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