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A homeowner writing in October 2025 expected to be sold a new roof and got a repair instead: Victor fixed the flashing and a few damaged shingles. In March 2025, another owner was told the roof, original to the house from 1993, did not need to be replaced. Black Swan Roofs works out of Nashua and names Nashua, Salem, Manchester and Concord among the places it serves; the company describes itself as family-owned and offers free estimates. Victor's name runs through the reviews, usually as the person doing the diagnosis and often the work. In an October 2025 review he replaced a ridge cap and added a ridge vent in half a day, at what the customer called a reasonable price; in another that month he traced two small leaks to their source and repaired both spots. A homeowner in September 2025 who had collected quotes from six companies wrote that Black Swan was the only one they felt comfortable having do the roof. The bigger jobs get described the same way. An August 2025 review covers stripping old slate, re-sheathing and water-protecting in a single morning, then flashing and fixing the existing vinyl siding where it met that flashing. A June 2025 owner facing a complicated roof replacement said the crew protected the house while it worked; a January 2025 replacement finished on time with the yard left clean; an April 2025 customer said nothing was left behind and no blemishes were left on the house. Skylights and gutters turn up too — a skylight replaced alongside an emergency repair in September 2025, rain diverters installed in March 2025, and a rain gutter system rebuilt in June 2025 after it failed in a heavy rainstorm. Google carries 54 ratings at 5.0, with Thumbtack, BuildZoom and HomeAdvisor at 5.0 as well, and the Better Business Bureau lists the company as accredited with an A+ grade. New Hampshire does not register roofers, so there is no state licence to look up for this trade. What is worth pinning down is the scope. Two of these customers were steered away from a full replacement, which is the kind of call that deserves both options in writing — ask for the repair and the replacement side by side, with the cost of each and how many more years the repair is expected to buy. For a leak, a skylight, a slate strip-off or a full roof on a Nashua-area house, this is a straightforward call.
Great company. Victor has the best customer service in the business!!!
Very down to earth and able to fix my problem efficiently and professionally.
Great communication, excellent cleanup, and perfect finish. Couldn’t ask for more.
Fantastic service and attention to detail. They take craftsmanship seriously and it shows.
❤️❤️
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Certified attributes are verified against the public registry. Others are the business's own statement.
2 changes recorded — last scanned Sep 14, 2026.