Blueowl Plumbing

Blue Owl Plumbing is a family-owned plumbing, drain and heating business serving Marlborough and nearby Massachusetts towns. The company says Tony runs it with his family and advertises 30 years of experience; business profiles list six or seven years in business, so those figures may describe different things. The website lists plumbing, drain and sewer work, gas heating and water heaters, and says service is available 24 hours Monday through Saturday. Customers described specific jobs in older reviews. In a 2022 Angi review, a homeowner said Tony and Josh arrived within an hour and a half to fit a washing-machine pan and drain, then described the work as responsive. A 2021 Thumbtack reviewer said the crew came the next morning, found basement leaks and damaged pipes, and repaired them. Other 2021 comments described a shower-fixture rebuild that cost about half as much as replacement, water-filtration work, and a bathroom-sink drain cleared the same day. Those accounts speak to communication and completed repairs, but they date from 2021 and 2022. One 2024 reviewer raised a clear pricing concern: they received an $1,800 estimate for a routine job and cited two other estimates of $600 and $865. That is one reviewer’s account, not a comparison across multiple customers, but it is specific enough to ask for a written, itemized estimate and a second quote before authorizing non-emergency work. The platform ratings are mixed: Google shows five stars from nine ratings, Angi and HomeAdvisor each show 4.2 from five, and Thumbtack shows five from 13. For a plumbing or drain problem, the older customer accounts describe concrete repairs; confirm the current scope, price and timing with the company before booking.