Verified record
Bob's Chimney Boston operates from Centre Street in Jamaica Plain and handles chimney sweeping, inspections, repairs, rebuilding and fireplace work. Its Boston Google listing has been active in a short but busy period, with technicians such as Shawn, David, Jacob, Mike and Ben repeatedly named by customers. Customers consistently praise punctual arrivals, clear explanations, photographs, clean work areas and practical inspection reports. Reviews describe a bird nest safely removed and a heavy-duty cap installed, careful sweeping around a white rug, insurance-renewal paperwork delivered before the technician left, and a chimney repair that replaced sections damaged by a fallen branch. The written history is concentrated from late 2025 through 2026, with 172 reviews across three sources and 29 in the last six months. Pricing and advertising deserve careful attention. One January 2026 reviewer reported paying more than $2,000 for a sweep and being left with a messy basement; a March 2026 reviewer said a Cityline Chimney advertisement promising prices from $100 led to an $800 boiler-chimney cleaning by Bob's Chimney. Another review warned that a liner was highly overpriced. The BBB lists a C- grade and one complaint, while its directory carries Massachusetts licence claim 219314 expiring April 14, 2028. This may suit homeowners who want a documented inspection, sweep or repair, especially where prompt scheduling and photo-based explanations matter. Before larger work, confirm the invoicing company, request an itemized written quote, and verify the licence claim and scope of any liner, crown or repair work. Massachusetts lists its home improvement contractor registration, 219314, as active, held by Bobs Chimney Boston LLC.
The representative handled an initial service problem exceptionally, refunded the money, and ensured satisfaction.
"I experienced a problem with the initial service, but the way it was handled afterward was exceptional. The representative was extremely sincere, professional, and courteous throughout the entire process. She showed genuine concern, listened carefully to everything I explained, and made sure I felt heard and understood. Her caring attitude and commitment to resolving the issue were clear from start to finish. They refunded my money and took every step necessary to ensure the matter was fully resolved and that I was completely satisfied with the outcome. Their professionalism and dedication to customer care truly stood out, and I appreciate how thoroughly and respectfully they handled everything."
Heard strange scratching noises coming from nside the fireplace last week... turns out a family of birds made a nest right inside the flue! Kevin safely removed the nest debris, swept out the entire chimney, and installed a heavy-duty mesh cap to make sure no more unwanted guests come back.
We burn wood all winter long, so creosote buildup is a huge concern for us. David did an incredible job sweeping the fireplace and chimney. The best part? He set up drop cloths and a industrial vacuum system—not a single speck of soot ended up on our white living room rug. Clean, tidy, and fast.
Required an inspection for our homeowner's insurance policy renewal. Larry arrived right on time, completed the whole checklist efficiently, and had the full official report sent to my email before he even left my driveway. Smooth, hassle-free experience!
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3 changes recorded — last scanned Oct 10, 2026.
Answers in a storm5.0
Step and staircase rebuilds5.0
Basement waterproofing5.0
Old-house masonry4.9
Wood and block retaining walls4.9