Bob's Chimney Boston

Bob's Chimney Boston runs on a big rotating crew — Mike, David, Jacob, Shawn, Adam and others turn up again and again — and pulls serious review volume: 4.9 stars across 286 Google ratings, with 29 posted in just the last six months. Working out of Jamaica Plain, the crew covers the full spectrum of chimney work — sweeps, inspections, cap and liner installs, crown repair and repointing — plus dryer vent cleaning as a regular add-on. The written record here is recent, running from 2025 into this year, but detailed. Visits described in recent reviews include crews taking before-and-after photos and emailing a full inspection report before leaving the driveway for a homeowner's insurance renewal, and one reviewer described a tech setting up drop cloths and an industrial vacuum so a winter's worth of creosote sweeping left not a speck of soot on the carpet. A few things are worth asking about before booking. Its Better Business Bureau page — separate from the Google number — grades the company C- with one complaint on file. Pricing comes up as a recurring sore point: in a 2026 review, a customer said an outfit called Cityline advertised chimney cleanings from $100, but Bob's Chimney showed up instead and charged $800 to clean a boiler chimney; another 2026 review described paying over $2,000 for a sweep and called it "super overpriced," and a separate one warned specifically about liner pricing. In a 2025 review, an update to an otherwise positive visit noted follow-up calls coming from out-of-state area codes rather than a local number. For a standard sweep, inspection, or cap and liner job, the bulk of the record is detailed and positive — get a firm price in writing before the crew starts, since that's where the complaints concentrate.