Verified record
Bonsai Kitchen Bath and Flooring presents itself as a family-owned showroom and remodeling business at 803 S Main St. in Leicester, Massachusetts. The company says its remodeling history reaches back three generations; its website identifies Kristin Hintlian as Lead Designer and Jason Hintlian as Project Manager. Its showroom and installation offering covers kitchens, bathrooms, flooring, lighting, cabinets, countertops, and related finish selections. Customers consistently describe patient, knowledgeable help choosing materials and designs. Reviews from 2024 through 2026 discuss kitchen and bathroom remodel planning, basement conversions, hardwood and tile flooring, backsplash installation, vanities, cabinets, lighting, and countertops. Several customers describe completed installations as high quality, on time, or within budget, including a hardwood floor installed in a finished basement and a backsplash completed within two weeks of approval. The Google profile has 43 ratings, while 41 detailed review records are represented in the recent track record. The strongest fit is for homeowners or contractors who want a design showroom paired with product selection and, for some projects, installation coordination. The website says customers may use Bonsai Builders, an approved contractor, or their own contractor for installation, so prospective customers should confirm which entity will perform the work, the exact scope, and who holds responsibility for permits and trade work. The available material does not state a license number, insurance claim, emergency service, or 24/7 availability. Bonsai is a reasonable call for a finish-selection-heavy kitchen, bathroom, flooring, or lighting project where design guidance matters. Before booking, confirm the installation partner, written scope, schedule, warranty, and budget for the specific project.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Bonsai Kitchen Bath and Flooring. Use it to sanity-check bids, then get the real number in writing.
Upgrades beyond the standard like-for-like swap included in the base scope.
Estimated range
$27,500 – $45,000
Typical bathroom remodel around $36,300
I enjoyed shopping at the showroom. The staff were so helpful and patient with me share possibilities. They have so many choices and helped me with my design.
Travis was so helpful in the showroom. There were so many things to choose from and it was a great experience.
Kristen and Jay have an absolutely stunning showroom and beyond professional service. As a contractor shoot was always available to me to answer any questions. My clients may have, and when we actually ran into a snag on a project. She had solutions readily available. Highly recommend to any contractor looking to do higher end kitchens!
We worked through the Bonsai Showroom to select the finishes for our home renovation. The team patiently helped us make decisions on finishes for a primary bedroom and bathroom including windows, doors, hardwood, tile and plumbing fixtures. It was a huge project for us and we definitely appreciate the team’s expertise and ideas. We highly recommend!
Thank you Kristin and Jason and the Bonsai team for working with us on our home renovation. We selected finishes at the showroom including hardwood flooring, tile, and bathroom fixtures. Kristin patiently worked with us and helped us make these important choices for our home.
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Certified attributes are verified against the public registry. Others are the business's own statement.
Added 41 new comments, added 60 new photos, established 4.4 rating
Fast response to ice dams and storm damage4.3
Ceiling work3.4
Detailed workmanship5.0
Fair estimates5.0
Full gut remodels4.8
Basement remodeling4.2