BORGES PLUMBING & HEATING

Borges Plumbing & Heating works out of Fairhaven, handling the calls that can't wait — a water heater that dies overnight, a boiler that stops mid-winter, a pipe that lets go under a sink. The company says it has been locally owned and operating in South Coast Massachusetts since 2022, covering towns from New Bedford and Dartmouth to Wareham and Westport. The story that repeats across dozens of Google reviews is speed and follow-through: homeowners call in the morning and someone — Ross Borges himself, or crew members like Owen, Bradley, James and Ricardo — is usually out the same day or the next. A gas water heater failure after 14 years got a same-day callback and a walkthrough of Massachusetts's newer venting requirements before the swap; a family without hot water for two and a half days got Owen and Colin working through 90-degree heat the Thursday before a holiday weekend. Reviewers keep pointing to the same things afterward: a clean install, a clear explanation of the work, and a bill that matched the quote. The record runs deep for a company this young — 89 reviews since 2023, still averaging 5 stars from 92 Google ratings, with 20 posted in just the last six months and none of them negative. The jobs described range from routine (a leaking toilet, a new sink and stove hookup) to bigger installs (converting an oil furnace to gas, a heat-pump water heater, a backflow preventer for an irrigation system), which tracks with the plumbing-and-heating combination in its name. One thing worth asking about: in a 2024 review, a first-time customer described Ross looking at a dirty boiler and then bringing in another plumber rather than doing the repair himself — worth a quick conversation up front about who on the crew will actually be doing the work. It's the lone downbeat account among the reviews on file, and every write-up since has been positive. The company lists a Massachusetts license number on its own site, but that number hasn't been checked against the state registry here, so treat it as the business's own claim rather than a confirmed status. It isn't BBB accredited, though its BBB file carries an A+ rating. Borges is a solid call for plumbing-and-heating emergencies — no hot water, no heat, a leak that needs fixing today — across Fairhaven and the surrounding South Coast towns. Before booking, it's worth confirming who will actually be on the job and asking about that license number if it matters for your project.