Boston Heating and Air Conditioning
Local business · 392 Chelsea St, East Boston, MA 02128, USA
Verified record
- 8 reviews in the last 6 monthsNo negatives
Highlights
- Furnace replacements — two-day job with new ductwork and daily cleanup
- Recent reviews — eight straight 5-star ratings in the last six months
- Multi-site corroboration — a separate directory also counts mostly 5-star reviews
- Careful walkthroughs — reviewers say technicians explain the work step by step
- Thin reviews — several say only efficient or quick with no detail
- Inconsistent ratings — one directory shows 4.3 stars from just 6 reviews
- Modest volume — only 17 Google ratings and 13 reviews total since 2021
The word that keeps showing up in Boston Heating and Air Conditioning's Google reviews is "efficient" — used for everything from swapping a condo thermostat to dismantling an old A/C unit. The East Boston company works residential heating and cooling jobs: furnace replacements, thermostat installs, ductwork, and the occasional stuck ceiling vent. Google has them at 4.6 stars from 17 ratings, and a separate HVAC directory independently counts 11 of 13 published reviews at 5 stars — two unconnected sites landing on nearly the same story. Eight of their thirteen known reviews landed in the past six months, all positive, and the detailed ones describe technicians finishing on schedule, explaining the work step by step, and cleaning up after — including a two-day furnace and ductwork replacement where the crew tidied the area each night before leaving. They've been reviewed as far back as 2021, but the last six months account for most of what's visible about them online. Some of the praise is thin — a handful of reviews say only that the job was "efficient" or "quick" without saying what was actually done. The exact rating also isn't consistent everywhere: one smaller directory shows just 4.3 stars from 6 reviews, so any single number here is closer to a rough read than a fixed one. For a furnace swap, a thermostat replacement, or a balky vent, the reviews back up giving them a call — just walk through scope and timeline up front, since their online history is still fairly short.
Read the comments
Most recent comments
- 5.0Jun 30, 2026
Repaired quickly, system runs smoothly.
— Barbra ShepardView on Google Reviews ↗ - 5.0Jun 27, 2026
Efficient dismantling of my A/C system.
— Mary RivasView on Google Reviews ↗ - 5.0Jun 22, 2026
Efficient dismantling of my A/C system.
— Helen SmithView on Google Reviews ↗ - 5.0Jun 13, 2026
After coordinating with building management, the technician installed the new thermostat efficiently in about an hour and ensured it was configured correctly before leaving. His ability to navigate the condo's specific requirements made the process smoother than expected.
— Raquel SnyderView on Google Reviews ↗ - 5.0Jun 11, 2026
The old furnace was beyond repair, so they installed a new heating system over the course of two days, carefully aligning the new ductwork with the existing setup. They explained each step along the way and left the area tidy, which I appreciated.
— Britnay MarieView on Google Reviews ↗
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Update history
Added 13 new comments, established rating 4.0
- behind the score: Thin reviews — several say only efficient or quick with no detail