Boston Masonry

Boston Masonry works on other people's brick: repointing, facade repair, chimneys and fireplaces, concrete, waterproofing and hardscape around Allston, Cambridge, Brookline, Watertown, Newton and Waltham. The Better Business Bureau records the business as starting in February 2004 with five employees and Tigran Yesayan as president, and the company says it grew by word of mouth over more than twenty years. The customers who were happy describe specific jobs. In January 2026 someone had brick restoration done on their uncle's 40-year-old building in Watertown and wrote that the masons clearly understood the problem and knew the trade inside out. A Brookline homeowner in February 2026 had waterproofing done and called the crew well trained and the price affordable; a Cambridge customer that same month had facade repair; another in April 2025 had the wall in front of their house built within the time promised, at what they called a reasonable rate. One customer's experience went the other way, and it is the most recent. In July 2026 a reviewer wrote that stairs the company had retreaded fell apart four months after the work, that the company would not come back to put them right, and that they were unhappy with the owner's reply to their review. It describes work failing rather than a disagreement about manners, which makes it the account to ask about. So pin down the warranty before anything starts: how long the repair is guaranteed, and what happens if it fails, since that is exactly what the complaint turns on. It is also worth checking you have the right contact details. The Better Business Bureau lists the company at Suite 21 with an 857 number and an alternate name, Boston Masonry Works, while the company's own site and this listing use Unit 11 and (617) 987-0239. This is a reasonable call for repointing, a facade repair, a garden wall or waterproofing on older Greater Boston brick. Get the scope, the mortar match and the guarantee in writing, and agree how a callback will be handled before the crew arrives.