Boswell Masonry & Construction

The sharpest thing written about Boswell Masonry & Construction is a March 2023 complaint. The homeowner said the company was supposed to resurface their driveway, did a poor job, and when asked to redo it answered that it was late in the winter and to ask them back in the spring — after which, the customer wrote, they could no longer reach the company through its website. The only other written account is a single line from August 2022 saying the job was done well. This is a small operation in Dedham. Its Better Business Bureau page carries an A+ grade, and lists four years in business and a sole proprietorship with two employees, without BBB accreditation. Angi and HomeAdvisor both show 2.8 stars from the same two reviews — one five-star, one one-star — and the same four projects, so that is one short history displayed twice rather than two independent ones. What both platforms list is repair work rather than new construction: concrete flatwork repair and resurfacing, brick and stone flatwork repair, brick, stone or block wall repair, and concrete floor coating. If you are weighing them for a flatwork repair or a wall patch, put the scope and the price in writing and settle up front how a callback or a re-do gets scheduled, with a date on it — that is the exact point where the 2023 job came apart.