Bouchard & Son Inc Auto Service
Local business · 110 Jefferson Ave, Salem, MA 01970, USA
Verified record
- 3 reviews in the last 6 monthsNo negatives
Highlights
- Reputation for honesty — trustworthy and honest turn up across independent reviews
- Clear explanations — recent reviewers say the work was walked through plainly
- No unnecessary upsells — steers customers elsewhere instead of unneeded repairs
- Thin footprint elsewhere — several directory pages show zero reviews of their own
Bouchard & Son has been turning wrenches on Jefferson Avenue in Salem long enough that a Dun & Bradstreet listing dates the shop back to 1939 — the kind of longevity that shows up in what people actually bring it: oil changes, brake jobs, tire work, transmission repairs, and general engine trouble. The word that keeps surfacing, across a Nextdoor thread of neighbors and multiple independent directory pages, is honest. Reviewers describe a shop that explains what it's doing rather than upselling — one older account specifically notes that if a repair is outside what they handle, they'll point customers toward someone who does rather than take the job anyway. That reputation holds up in this year's reviews too: recent customers mention having a visit explained step by step, and one got a free tire-pressure check thrown in during an inspection-sticker stop. Google is where the volume actually lives — 74 ratings averaging 4.5 stars — but several of the other directory pages that list Bouchard & Son show no reviews of their own, so there isn't much independent corroboration beyond that one platform. For routine maintenance, inspections, and the kind of engine or brake trouble a neighborhood shop handles well, Bouchard & Son looks like a solid, long-running option in Salem. It's worth confirming upfront whether a given repair is one they do in-house, since the shop has been known to refer out work that falls outside its wheelhouse.
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Most recent comments
- 5.0Jun 11, 2026
Always great service here. They’ll help you in a pinch and provide what you need at a reasonable price. Very nice as well
— Ryan KelleyView on Google Reviews ↗ - 5.0Feb 9, 2026
Great customer service. I appreciated the time that was spent explaining everything to me.
— Jim MeizosoView on Google Reviews ↗ - 5.0Feb 1, 2026
Based on my limited experience getting an annual inspection sticker here I can say that the owner/manager was friendly, polite and efficient. In addition, he checked and adjusted the air pressure in my tires at no charge!
— Richard PowersView on Google Reviews ↗ - 5.0Jun 3, 2025
Mike is the honest, caring mechanic we all want to find. Always great honest service!
— Kathleen WilkinsonView on Google Reviews ↗ - 5.0Mar 16, 2025
Great guys at Bouchard and Sons. Very friendly and helpful. They will fix most issues at a reasonable price or they will give you an idea of where to go for issue that they don't deal with.<br>You don't need to worry about being forced Into unnecessary repairs as these guys can be trusted. Highly recommend.
— Michael LavenderView on Google Reviews ↗
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Update history
Added 30 new comments, established rating 3.9
- behind the score: Thin footprint elsewhere — several directory pages show zero reviews of their own