Braman Termite & Pest Elimination

Braman Termite & Pest Elimination is a Waltham-based pest control company handling both homes and businesses across a wide range of problems — ants, wasps and hornets, bees, rodents, and termites — through one-time visits and ongoing maintenance contracts. It carries a BBB A+ rating and has been a BBB-accredited business since 2015, and its Google page shows a 4.7-star average across 213 ratings. The written reviews, spanning 2021 through this summer, describe a company whose named technicians — Nate, Bill, Stephen, Rob, Carole and others — repeatedly get credit for walking customers through exactly what they're doing and why. In a 2024 review, a homeowner described technician Nate returning two days after a carpenter-ant call, explaining the treatment, and following up on what to watch for — calling it "1st class service" from the first phone call on. Another 2024 review described a wasp nest tucked under a deck and inside a wall cavity that was fully dead within a day of treatment, and a 2026 review described a technician baiting attic spaces for a mice problem and checking the exterior for entry points, with no mice heard since. The recurring soft spot in the record is follow-through on scheduling and communication rather than the pest work itself. A 2025 review said Braman never delivered any service after being contacted before Thanksgiving; another 2025 review described no callback after an initial inspection and an unreachable technician phone number. A 2024 review from a multi-year customer said a standing request to be scheduled only on their day off was repeatedly ignored, and a 2023 review described a second cockroach visit where the customer suspected the promised chemical treatment wasn't actually applied. These sit alongside a much larger body of praise, but the pattern recurs across several years rather than showing up once, so it's worth confirming callback and scheduling commitments up front — especially for a specific-day request. For everyday household pests through more involved termite and rodent work, the written record backs Braman up on the actual treatment; just get any scheduling promises in writing.