Verified record
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Highlights
- Pellet stove cleaning — a 2025 customer said Matt cleaned the stove and glass
- Stone chimney repair — a 2022 customer said the work matched existing stone
- Missed appointment — a 2025 customer said they rescheduled twice and never showed
- Price changed — a 2024 customer was quoted $175 and charged $200
- Unreturned calls — a 2022 customer said no one answered after a missed inspection
A wood stove whose vent another company could not reach is the job one 2025 customer described: they said Matt gained access to the vent and cleaned the chimney from the inside. That 2025 customer said he showed them the results and recommended a clean out every other year. A 2025 customer said Matt cleaned their pellet stove and chimney and cleaned a spot of melted plastic residue off the glass. A 2025 reviewer said the two people who came to the house inspected the chimney inside and out. A 2022 customer said Bristol Chimney repaired a stone chimney and that the work blended with the existing stone structure. A 2025 customer said an inspection appointment was rescheduled twice and they never ended up showing. A 2024 customer said the phone price for a cleaning was $175, that $200 was charged, and that no invoice was sent. A 2023 customer said no one called or arrived for a booked appointment. A 2022 customer said Matt scheduled a chimney inspection, no one showed up, and calls that day were not answered or returned.
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