Phenix Aluminum Window Co., Inc.

Phenix Aluminum Window Co. has operated out of Fall River since 1953 — one of the older names in the area for aluminum storm windows and doors — and, confusingly, its BBB listing also carries wood-, coal-, gas- and oil-stove and fireplace content because the company also trades as The Stove Shop. It's family-run, led by Maurice A. Phenix as president and Pauline R. Phenix as vice president, with a small staff of six. Two things are worth knowing before calling. Its Massachusetts home improvement contractor registration has expired, so it's worth asking directly about current licensing status. And one customer left a pointed negative review about the owner's family, without describing a specific job — a personal complaint rather than an account of the work itself, but the only written review on file. Its BBB profile is listed as Not Rated and not accredited, for lack of information rather than any specific finding.