Broadway Septic Design

Broadway Septic Design is a family-owned septic system design, installation, and rejuvenation business based in Salem, NH, run by owner John Soucy. The company describes itself as serving Salem and the surrounding area, with septic system design, installation, and rejuvenation as its core work. Customers who hired the business between 2019 and 2021 consistently describe hands-on work directly from Soucy: rejuvenating failing leach fields instead of a full system replacement, arriving within the hour when a rental excavator collapsed a septic cover, and walking a homeowner through a septic tank inspection step by step. Reviews on Google, Angi, and HomeAdvisor are uniformly five stars, and more than one reviewer said they had already referred friends and family. Google shows 5 stars across 9 ratings, and the business's Better Business Bureau file (not a BBB Accredited Business) carries an A+ letter grade. Every written review on file dates to 2019-2021, so ask directly about recent work and current scheduling. The company's self-reported tenure also varies by source - its own site says 'over 35 years,' while Angi and HomeAdvisor list 39 - worth clarifying, since New Hampshire has no statewide licensing registry covering septic installers and the license numbers BBB, Angi, and HomeAdvisor list (issued by the NH Department of Environmental Services) are directory claims that haven't been independently verified here. For a homeowner facing a failed leach field or a septic system that needs design and permitting, past customers consistently praised the responsiveness and technical follow-through of the work - confirm current availability and ask to see an up-to-date DES license number directly.