LaFrance Septic Services

LaFrance Septic Services is a full-service septic contractor based in Salem, NH, operating as a division of CB LaFrance Contracting, doing pumping, inspections, camera work, pump/float/panel/baffle repairs, line jetting, and emergency call-outs. The company describes its team as New Hampshire licensed septic installers and inspectors, though no license number is published to verify against a state registry. The record here is about as consistent as they come for a trade people usually only call in a crisis: 70 reviews since 2021, nearly all five stars, with 25 landing in just the past six months and none of them negative. The through-line is emergency responsiveness — reviewers describe Chris and Justin showing up the same day for weekend backups, a Sunday leak, and a Friday-evening blockage, often walking a first-time septic owner through what to check before anyone even arrives on site. One reviewer whose tank backed up into their house on a Saturday evening said Chris coached them through clearing it himself rather than charging for an emergency call he didn't need to make. Honesty comes up almost as often as speed. Multiple reviewers specifically credit the team with not overselling — explaining what a system actually needs, giving straightforward advice even when it means recommending someone else because LaFrance was too booked, and pricing described repeatedly as fair. The company has also handled more involved work: a complicated new septic installation one homeowner called a potential nightmare without their expertise, and ongoing maintenance relationships with repeat customers who've used them for years. The one blemish on file is a single 2023 review describing a message left for service that went unanswered for a week — an isolated account against dozens of detailed, satisfied ones spanning five years. For a homeowner facing a septic backup, a routine pumping, or a new installation in the Salem, NH area, LaFrance has an unusually deep and consistent track record for responsiveness and straight talk — the main thing worth asking about directly is their specific state licensing, since the business's own claim isn't independently verified here.