Brooks Moving

Brooks Moving (branded Michael Brooks Moving Company on some reviews) runs household moves out of Merrimack, New Hampshire, with 207 Google ratings averaging 4.9 stars and a matching 4.8 on Porch. Crew names — Jim, Chris, Zach and others — come up again and again in reviews, the kind of repetition that suggests a small, consistent team rather than rotating day labor. This month, one customer described the crew coming in well under budget on a move handled with care at every step. In June, another needed a last-minute favor — swapping refrigerators between an old house and a new one the same day — and the crew made it happen. Further back, in a July 2025 review, a customer described hiring the crew to move a 370-pound safe and getting emailed updates right up to 30 minutes before arrival; a June 2025 review described moving an entire house and home gym without a single ding on the furniture, doorways or walls. The pattern holds going back years: a 2022 review named Jim, Frankie and Zack specifically for handling belongings with care, and the earliest quoted account, from November 2021, described an on-time crew and a smooth loading day. Beyond household moves, the Better Business Bureau lists the company as also offering packing, piano moving, office moves and crating services, and its listing there includes a U.S. Department of Transportation / Federal Motor Carrier Safety Administration carrier number for the company — the kind of federal registration movers who cross state lines carry. Not everything here is glowing. A September 2024 review described the opposite experience — items left behind, a few broken, and an unprofessional crew — a sharp contrast to the volume of five-star accounts around it. The Better Business Bureau also grades the company B- and shows one complaint against it, with no further detail public. For a household move of real size — heavy furniture, a full house, a same-day emergency swap — this is a company with years of specific, repeated praise behind it; still worth asking directly about how they'd handle a hiccup, given that one review says they didn't.