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Call Brown's Plumbing & Heating about a dead water heater or a leak that can't wait, and what customers describe is someone picking up the phone and turning up. An August 2026 reviewer, who says they have had at least ten homes and cottages over the past 15 years, wrote that finding a trade company that will answer the phone, show up on time and do it for a fair price is "like meeting squatch in the woods". It is a small family-run shop at 110 Bobcat Way in Manchester, founded and led by owner and master plumber Alex Brown. Its site lists Manchester, Epping, Exeter, Salem and Stratham as the service area, with plumbing, heating, boiler installation and new construction plumbing on offer. Alex Brown's New Hampshire plumbing license is active on the state registry; the site also lists Gas License #GF1608556. Customers name Kelsey for scheduling, most recently in an August 2026 review, and several 2025 reviewers mention an apprentice, Joe, working alongside Alex. The jobs people describe are the everyday ones, done fast. A May 2026 customer had a sump pump installed plus an outdoor spigot swap and a washing machine hookup. A July 2026 review has the crew in and out inside two hours; another review that month says they took on an additional repair beyond what they were contracted for and finished within budget. In an October 2025 review a customer called about a gas dryer and had it capped and hauled away promptly. A September 2025 reviewer had a water heater replaced and was walked through the installation afterward, and a January 2025 customer had a boiler cleaned, with before-and-after photos sent and a digital analyzer used to check whether anything else needed adjusting. A May 2026 review shows how they handle a job they cannot finish: called out for a clogged drain and a leaking kitchen sink, they could not clear the clog because it sat far down the pipe, so they recommended someone who came the same day. Pricing draws the same plain praise — a February 2026 customer said the estimate came in significantly lower than another plumbing company's, and a June 2026 reviewer credited text messaging and a web portal for keeping the job simple. If you need a plumber in southern New Hampshire for a water heater, a boiler or a leak that won't wait, this is a straightforward call. Confirm the gas license number with the state and get the scope and price in writing before work starts.
Alex and Kelsey are great. Super responsive, quality work, fair price. Thanks guys!
We've had at least ten homes and cottages in the past 15 years. They all need maintenance and some improvements. Finding a trade company that will answer the phone, show up on time and do it for a fair price is like meeting squatch in the woods for a beer. It's rare but it just happened. Great people and well done job
Trust is extremely important and I felt it right from beginning, which means I have found my forever plumber and a HVAC Co
They did an awesome professional job and were in and out within two hours. I would definitely recommend!
Excellent customer service! Fast response time to an emergency call.
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Certified attributes are verified against the public registry. Others are the business's own statement.
2 changes recorded — last scanned Sep 14, 2026.
Prompt response4.2