Buddy & Son Clean Out and Disposal Services, Inc.

Buddy & Son Clean Out and Disposal Services is a family-run junk-removal and cleanout crew based in Lynn — Buddy and his sons, often named in reviews as John, Johnny, and Nick, do the actual work, and one reviewer describes it as a veteran-owned, family business. On Google it holds a 4.8★ average from 401 ratings, and Thumbtack and Angi show similarly strong numbers. The completed-job reviews describe a crew that shows up fast — often same-day or the next day — and gets it done without leaving a mess. A customer who called about a pile of branches got on the calendar within two days at a fair rate; another needing help under a crawl space had a crew there by 9am the next morning. Pricing draws repeated praise as fair, and one reviewer specifically compared it favorably to a larger national junk-removal chain. A recurring type of job is the after-death or estate cleanout — clearing a parent's home, a spouse's belongings, a family member's apartment at assisted living — and reviewers describe the crew as compassionate and respectful in those situations. There's a real pattern worth flagging before calling, though: several reviewers, spanning from mid-2025 through mid-2026, describe rude or dismissive treatment on the initial phone call, particularly when asking basic questions or mentioning they were comparing quotes, with more than one told not to bother calling back. In a December 2025 review, a caller reported the owner made a derogatory remark tied to where they live. One reviewer reported the company never showed up for a scheduled estimate and stopped responding. None of these describe problems with completed work — they're all about how a first phone inquiry was handled — but the pattern recurs often enough, across independent reviewers, to be worth knowing. Separately, in a 2021 review, a customer described a good first cleanout followed by a second, larger job where they say important personal items were lost and the interaction turned heated. For an actual cleanout, hauling job, or dumpster rental once work is booked, the reviews are overwhelmingly positive, and some customers report using the company repeatedly over several years. The one thing worth doing differently than some reviewers did: settle on scope and price by text or in person rather than a cold phone call, since that's where the complaints cluster.