Buddy & Son Clean Out and Disposal Services, Inc.

Call Buddy & Son and reviewers describe two very different experiences. In the first, the owner picks up himself, quotes off a photo you text him, and puts a crew at your door the same afternoon — one May 2026 customer joked the truck arrived before the phone call ended. In the second, the person on the phone talks over you. Start with the work, because that's where the volume sits: 401 Google ratings averaging 4.8, 360 Thumbtack ratings at 4.9, and 35 on Angi at 5.0, built up out of Lynn since 2020. The jobs are cleanouts of every stripe — a basement holding twelve years of accumulation, an assisted-living apartment on short notice, a garage, a backyard shed taken apart and hauled off, branches and yard waste, roll-off dumpsters, and during the 2025 North Shore trash strike, a couple of weeks of ordinary household trash nobody else would touch. The estate cleanouts are where reviewers turn specific. In March 2026 a customer wrote that Buddy, John and Kevin cleared her mother's house after her husband died and called them fast, courteous and compassionate; a July 2026 reviewer described the same after his father's passing. A December 2025 customer, embarrassed by the state of the house, said the crew pulled everything out so she could sort through it rather than just hauling it. Cleanup earns its own steady mention — coverings on their shoes indoors, floors swept, one March 2026 customer noting not even a nail was left behind. On price, a June 2025 seller said Buddy came in best of four companies, and a March 2026 caller found him well under the 1-800 outfit she'd tried first. Then the other half. Several callers over the past year describe the intake going badly: a June 2025 caller told not to bother calling back after mentioning they'd get other quotes, a February 2026 caller told nearly the same thing, an August 2025 caller met with rudeness for not knowing which dumpster size she needed, a June 2026 caller cut off and cursed at, and a December 2025 caller who says the owner called them "crackheads" over where they live. Two more describe scheduling misses — a July 2026 caller still waiting a week after a promised estimate visit, and an August 2025 customer who lost a day's pay when the crew skipped the job over a missed call. The split is consistent enough to plan around: the crews that show up earn the 4.8, and the friction is at the phone. Pin down scope, price and an arrival window in writing, and if you're collecting competing quotes, expect a blunt conversation about it. For an estate or a fast North Shore cleanout, the recent, detailed praise is hard to argue with.