Budget Exteriors
Local business · 354 Merrimack St Entry C, suite 500, Lawrence, MA 01840, USA
Their work
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Verified record
- Not rated by the BBB
- 15 work photos
Highlights
- Window and porch work — a 2020 review praised fit, price and warranty
- Mid-job problem solving — 2020 roof-and-siding customer credited the project manager
- Manufacturer certifications — Houzz lists James Hardie and IKO credentials
- Schedule and materials — 2025 siding job started late, wrong quantity ordered
- Communication under pressure — that reviewer faulted the owner's response
- Unverified marketing claims — Angie's List rating and 'platinum installer' label uncorroborated
- Dated praise — the positive written record runs 2013 to 2020
Budget Exteriors sells itself on price — a Massachusetts siding, roofing, window and gutter outfit that markets "factory cost" pricing and says it has over 25 years of home improvement experience and more than 5,000 completed projects. Those are the company's own numbers; nothing independent backs them up. The written record splits hard along a time line. The praise is old: three Houzz reviews, all 5-star, dated 2013 to 2020. In a March 2020 review a homeowner described four windows and the related porch carpentry going in at a price they thought fair for the window grade and warranty; another that same month credited a sales rep named John and a project manager named Angel with holding a roof-and-siding job together when unforeseen structural work turned up mid-project. Back in 2013, a customer had the roof replaced and a custom door installed and called the work reasonably priced. The complaint is the recent one, and it is specific. A June 2025 Google reviewer described a siding job that started a month late and then stalled because the wrong quantity of siding had been ordered, leaving the house unsided for weeks, and faulted the company's communication when they escalated to the owner. That single account is what pulls this read down: it is the newest thing on file and it describes exactly the failure mode — scheduling and materials — that costs a homeowner the most. A few things to pin down before signing. Houzz lists a Massachusetts home improvement contractor registration, HIC# 177704, for the business, but that is the directory's entry and not a registry confirmation, so ask for the number and check it yourself. The Houzz profile also carries a self-described "A rated on Angie's List based on over 100 reviews" claim that Houzz itself does not corroborate, and describes the company as a "platinum level installer" without naming the manufacturer or program — worth asking which program, since Houzz separately lists James Hardie Preferred Contractor and IKO Storm Shield certifications that are checkable with those manufacturers. Budget Exteriors is a reasonable call if price is your binding constraint and you are willing to manage the schedule closely. Get the start date, the material order, and the change-order process in writing, and confirm the registration before any deposit changes hands.
Read the comments
Most recent comments
- 1.0Jun 7, 2025
The worst experience of my life! Not only did the siding on my house start a month later than expected, they also didnt order the right amount of siding so they left my house unsided for a few weeks. They really lack communication skills. When you call the owner with an issue, he changes the subject and basically tries to talk in circles to avoid the issue. Parts of trim are already falling off after less than 6 months. The doors to our attic on the outside of the house were never completed properly, so with any wind they fly open and slam into the house causing damage. We called to have them fix the issue and they never came, so now we have lost all hope of having it fixed. They didnt put the flashing on our gutters, and then told us they could fix it in a way that would create more of an issue or leave it alone, so we had to pay someone else to fix the problem they created. I fear that I will have to seek legal advice because I am now spending more money to pay for the mistakes that have been made and they refuse to fix.
— Brigid O'ReillyView on Google Reviews ↗ - 5.0Mar 26, 2020
Budget Exteriors did a great job installing four windows and the related carpentry work into my front porch. Throughout the process, they were easy to communicate with and professional. I received a number of quotes for the job, and I went with them due to the reasonableness of the price for the quality of the windows I chose, as well as the warranty to go with the work. I'm happy with my choice of Budget, and I'll likely reach out to them in the future for other jobs.
— Kevin ShpritzerView on Houzz ↗ - 5.0Mar 26, 2020
Budget Exteriors was awesome! Our sales rep, John, worked with us (for more than a year, due to some scheduling issues on our end!) to get a great quote for our roof and siding job. Our project manager, Angel, was responsive, professional, and a huge help overall, especially when we had some unforseen structural work that needed to be done in the middle of everything. The house looks showroom-worthy, and everyone was so nice and so helpful from beginning to end! We'd have them back to do another job in a heartbeat! Thank you all!
— Julie MandelloView on Houzz ↗ - 5.0Jul 14, 2013
We hired Liu to replace our roof, and install a new custom door. The work was reasonably priced and with great quality.
— Dalia ValenciaView on Houzz ↗
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Update history
Added 4 new comments, added 15 new photos, established rating 3.0
- behind the score: Substantive siding complaint — late start, wrong quantities, trim failing early
What does a roof replacement cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Budget Exteriors. Use it to sanity-check bids, then get the real number in writing.
A square is 100 sq ft of roof surface — bigger than the floor plan because of pitch and overhangs.
Estimated range
$9,000 – $18,600
Typical roofing project around $13,800