Burke Oil
Local business · 567 South St, Quincy, MA 02169, USA
Their work
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Verified record
- A+ BBB rating
- 4 reviews in the last 6 months
- 4 customer photosOf completed work
Highlights
- Long track record — BBB lists 34 years in business with an A+ grade
- Dependable and fast — a recent reviewer praised quick, reliable delivery
- Rude phone staff — recent reviewers describe hostile, dismissive phone interactions
- Missed delivery — a recent reviewer said an oil delivery never arrived as promised
- Driveway damage dispute — a driver reportedly damaged a driveway, company denied responsibility
- Reckless driving reported — a reviewer flagged dangerous highway merging by a company truck
- Low Google rating — 2.6 stars from 57 ratings amid recent complaints
Burke Oil is a family-owned heating-oil delivery company working Quincy and the wider Greater Boston area, running trucks door to door with diesel fuel and heating oil rather than handling installs and repairs as its main business. How long it's been at it depends on which listing you check: the Better Business Bureau dates it to 1992, while other directories put its history back to 1971 or cite 41 years of experience — the sources don't agree, but all point to a business that's been around for decades. The last six months tell a rougher story than the decades before them. Of the last four reviews, three are negative: one customer says a delivery driver damaged their driveway in March and the company denied it, another says a Saturday delivery never showed up despite a morning confirmation call, and a third flagged a Burke Oil driver for reckless, dangerous merging on Route 93 in April. Google's overall rating has settled at 2.6 stars across 57 ratings. Not every recent word is bad — one January reviewer called the service dependable and fast. Away from Google, the read looks better but rests on far less: the BBB gives it an A+ letter grade (it isn't accredited), and Angi shows a perfect 5.0, built on a single review from 2017. Its own website is just a placeholder page with a phone number, and directories can't agree on an address — South Street, Franklin Avenue, and Rice Road all show up as its location, each with a different phone number attached. Burke Oil still looks like a reasonable call for routine heating-oil delivery in the area, but given the recent complaints, it's worth locking down a firm delivery window and a name before the truck is due, and asking directly who to call if anything goes wrong with the delivery itself.
Read the comments
Most recent comments
- 1.0Apr 30, 2026
Erratic driving on 93 South before exit 15. April 30 2026 -908 am. Merging from right lane of highway into center almost hitting 2 cars. Absolutely careless and frightening this individual works with oil and gas.
— amanda KView on Google Reviews ↗ - 1.0Mar 13, 2026
I want to let everyone know that this company is terrible, the driver who delivered my oil on March 11th 2026 in Randolph he parked his huge truck in my drive way and, damaged my driveway. when I called the company Mrs Burke was extremely rude to me, she denied that he damaged my driveway, yelled at me, shouted, take me to court and hung up the phone. Very disrespectful woman. Look at the photos of my driveway that the truck driver did to my driveway. my neighbor has camera around the premises that shows what he did in real time. I am taking these insolent people to court
— Laka KhanView on Google Reviews ↗ - 1.0Feb 1, 2026
DO NO USE THEM!!!! This would be my 3rd time using this company and I cannot begin to say how disrespectful the two women they have operating the phones are! I ordered from Wednesday for a Saturday delivery. I practiced due diligence and called Saturday morning to confirm a time slot. I was told none can be given citing, they will get to me whenever. Night has fallen, no delivery. I call back only to be told I did not call and the woman proceeded to tell me they will come Monday, speaking over me and when I rebuffed, hung up in my ears! I called back and she repeated the same behavior. Who really employs these people. Is this how a company wants to be perceived and represented in the public domain!??? Just know I took note….
— Kherrina FrancisView on Google Reviews ↗ - 5.0Jan 31, 2026
Dependable people and fast service.
— Mckayla SilvaView on Google Reviews ↗ - 1.0Dec 27, 2025
DO NOT use this company. I prepaid for oil and was given a guaranteed delivery date. I called three times on the scheduled day to confirm and was told each time that delivery was still expected. Instead of help, I was told to “be patient” by a rude operator. It is now almost midnight, temperatures are extremely cold, and my oil was never delivered. This was unacceptable given that payment was made in advance and the delivery was guaranteed<br><br>Edit: In the owners reply to my original he states not all the facts may be known. However, as you can see by the uploaded picture, my oil tank still sits at empty. This is now Saturday at 9:00 am.
— Colleen HurleyView on Google Reviews ↗
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Added 28 new comments, added 14 new photos, established rating 2.0
- behind the score: Rude phone staff — recent reviewers describe hostile, dismissive phone interactions