Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Burke Plumbing & Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Burke Plumbing & Heating is a Norton heating, cooling and plumbing company that says it was founded in 2000. It holds 4.4 stars from 94 Google ratings, 4.2 from 570 on HomeAdvisor and 3.9 from 52 on Thumbtack, with an A+ from BBB. Its Massachusetts plumber licence is active. Many recent customers called about central air, and several name Jim. A July 2026 customer said four other companies had said they needed a new central air system before Jim came out the next day and fixed it for a fraction of that cost; another that month said their central air went out over the Fourth of July weekend and Jim came the next day. A June 2026 Angi customer whose AC broke in 95-degree heat described a visit from Everado R., and a May 2026 customer said Jim brought their HVAC unit back to life. In a December 2024 review, a customer who called the day after Christmas about a tub drain leaking through the ceiling below said someone came right away and two plumbers fixed it the next morning with a new overflow pipe. Some customers have complained about charges. In an August 2026 Google review, a customer called a water heater replacement a bait-and-switch: quoted $3,000 after an inspection, then told on install day that reworking about a foot of PVC would add $600, so they sent the crew home. In July 2023, a customer said a half-hour AC visit cost $273, did not solve the problem, and was followed by an $800–900 quote to do it correctly; another July 2023 customer, billed $650 to service a Mitsubishi mini split, said the air conditioning still did not work. An October 2023 Angi customer said a credit card fee was not disclosed, and a June 2022 customer called a split-hose repair expensive for the work done.
This was a classic bait-and-switch on a water heater replacement. The company came out the day before to inspect the job and quoted $3,000. On the day of the installation, they tried to tell me they couldn't disconnect the old unit. I looked at it myself and easily pulled it off the existing PVC piping. They then claimed they would have to rework about a foot of PVC and that this would add $600 to the bill — a ten-minute job that the plumber on site acknowledged was simple but insisted was just "company pricing." I sent them home.
This company has gone above and beyond what I expected there was no B/S. I would refer anyone and everyone to this company.
Yes the work done was professionally
He responded promptly to our request. Identify the issue and what we need for next steps to correct the problem! Highly recommend!
Burke is hands down the best plumbing/HVAC crew in southeastern Massachusetts. My wife and I bought our dream home about 4 years ago but found out the hard way about some systems that needed upgrading - a central A/C condenser that needed to be replaced at the peak of summer, a tankless hot water system that stopped getting hot right when the weather started getting cold, and then most recently, our second zone A/C condenser stopped working right before the major heatwave of July 2026 hit. Every time, Burke stepped up to the plate and got us taken care of quickly, professionally, and with an extremely reasonable price. Also, a quick note about Everardo - the tech who has handled all of the work on our home: He is a true professional that knows these systems inside and out. He takes the time to explain what's going on and what he's doing, and to someone like me who is more comfortable with a keyboard than a wrench, that means everything. He's always on time, gets right to work on diagnosing and fixing the problem, and he's honest about what's going on. It doesn't get much better than that! Now that we've become acquainted over the years, I introduced him to our new 4 month old daughter as her uncle and I mean it! A huge thank you to Burke and especially Everardo for the top notch service and support.
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Certified attributes are verified against the public registry. Others are the business's own statement.
2 changes recorded — last scanned Sep 9, 2026.
Fast response times3.9
Persistent problem-solving5.0
Handles complex retrofits5.0
Same-day work3.9