Fast response times — recent reviewers repeatedly cite quick scheduling and next-day service
What does plumbing work cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Burke Plumbing and Heating. Use it to sanity-check bids, then get the real number in writing.
State plumbing license — Massachusetts registry lists it under the business's own name
BBB A+ grade — Better Business Bureau rates the business top grade
Multi-decade track record — self-reported history and reviews span 2000 to present
Mitsubishi mini-split dispute — a 2023 review described an unresolved repair and a $650 charge
Billing dispute on a flat-rate offer — a 2023 review described a $99 checkup billed at $324
Burke Plumbing and Heating, Inc. is a Norton, Massachusetts-based plumbing and HVAC company that has served the area since 2000, according to its own website, which states 26 years in business and describes the operation as covering plumbing, heating and cooling, and electrical work across Massachusetts, New Hampshire and Rhode Island with 24/7 emergency service. The Massachusetts state licensing registry lists plumbing license 2827-PL-C under Burke Plumbing & Heating Inc, and the Better Business Bureau grades the business A+ under its Plumber category.
Across 40 reviews collected from 2023 through 2026 on Angi, HomeAdvisor, Google and the BBB, the recurring theme is fast response on air conditioning and heating calls: reviewers in 2024 and 2026 describe technicians arriving the same or next day, diagnosing problems quickly, and completing boiler, thermocouple and central-AC repairs. A 2026 Google review credits owner Jim Burke and his team by name for putting customers at ease. In a 2024 review, a homeowner described a leak from a worn drain that had damaged a ceiling below, saying the technician got there promptly and worked patiently with the property's insurer and a separate contractor to see the repair through; other 2024 reviews name technician Everardo Ramos as on time, professional and knowledgeable. The last six months on file bring six reviews with none negative.
Two older reviews from 2023 are worth asking about directly: one described a Mitsubishi mini-split service call that left the unit still not cooling and an unexpected $650 charge, and another described a flat-rate $99 AC checkup that was billed at $324 without the customer agreeing to the added work beforehand. Both are isolated to that period and were not repeated in the more recent reviews on file.
For homeowners in the Norton area needing plumbing, heating or air conditioning work, this is a long-running, licensed local operation with a strong recent track record; ask about pricing for any work beyond the original scope before it begins.
Read the comments
Most recent comments
5.0Aug 1, 2026
This company has gone above and beyond what I expected there was no B/S. I would refer anyone and everyone to this company.
My central A/C broke down last week when it was 95 degrees. I hired Burke and they sent out Everado R. He was very professional and has a good sense of humor. I heartily recommend them.
