Buss Plumbing & HVAC

Buss Plumbing & HVAC is a small plumbing and heating contractor at 225 Stedman St in Lowell, Massachusetts, trading under the legal entity Buss Mechanical Corporation. The Better Business Bureau records the business as started in 2001, incorporated in 2003, with four employees and William Matthew Buss as owner — the "Matt" customers name in their reviews. The credential is registry-verified rather than self-reported: Massachusetts holds an active plumbing licence, 2744-PL-C, in the name of Buss Mechanical Corp. The work is split between homes and commercial buildings. BuildZoom shows 29 Massachusetts building permits pulled between 2015 and 2025 — plumbing, gas and mechanical work in Boston, Framingham, Somerville, Newton, Chelmsford, Belmont, Weston, Northborough, Maynard and Tewksbury — including boiler replacements, hot water systems, drain replacement and a ductless mini-split. Its own site adds bathroom conversions, tub-to-shower changeovers and tiling, and the BBB lists radiant heat. The review record is small but consistent and recent. A January 2026 customer whose father lost a heater and a water heater at the same time wrote that Matt recommended a replacement water heater, quoted what they considered a reasonable price, installed it the next day, and that the work carried a one-year warranty with a lifetime warranty on the product. A February 2026 reviewer described him as their standing call when something goes wrong. A 2022 reviewer said he installed a furnace, responded promptly and showed up when he said he would. Google publishes a 5.0 average from 9 ratings, and the BBB grades the business A+ while listing no customer reviews and no complaints; it is not BBB-accredited. Four reviews is a thin base for a company that has been pulling permits for a decade, so treat the star average as a small sample rather than a settled verdict. The permit history is the sturdier signal here, and it points at a firm comfortable with heating systems, gas work and commercial plumbing as well as house calls. Ask for references on a job of the size you are planning, and confirm in writing the one-year workmanship warranty a 2026 customer described.