Buss Plumbing & HVAC

Matt Buss answers the phone. That is what all four written reviews of this Lowell plumbing and HVAC shop come back to — a February 2026 customer who wrote about sleeping easier knowing Matt is a call away when something goes wrong, a 2022 customer who said he shows up when he says he will, a 2021 reviewer whose heating system was back up and running. Buss Plumbing & HVAC works out of Stedman Street in Lowell under the legal name Buss Mechanical Corporation. Its BBB profile names William Matthew Buss as owner of a four-person shop, dates the business to 2001 and its incorporation to 2003, and grades it A+ without accreditation. Massachusetts plumber licence 2744-PL-C is active on the state registry, held by Buss Mechanical Corp. The work runs across residential and commercial heating, cooling and plumbing: radiant heat, new plumbing installation and repairs on one side, gas fitting, boiler replacement and ductless mini-splits on the other, plus bathroom conversions and tiling. BuildZoom counts 29 Massachusetts building permits pulled between 2015 and 2025, mostly plumbing, gas and mechanical. The jobs customers describe are the ones that cannot wait. In January 2026, someone whose father's heater and water heater failed at the same time wrote that Matt was quick and professional and recommended replacing the water heater with a trusted brand at a reasonable price; a June 2022 review describes a new furnace installation. Google shows 5 stars across 9 ratings. This is the right call for a homeowner who wants one known person handling a heating or plumbing emergency and the follow-up after it. With a four-person crew, ask how quickly they can get to you in a cold snap, and get the scope and price of any replacement in writing before the work starts.