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Hardwood replacement and refinishing draw customers to C & C Flooring, but its history also includes complaints about unfinished work and missed appointments. The Manchester company says it has been in business for 30 years and offers hardwood installation, refinishing, maintenance and cleaning, plus vinyl plank installation. It names Manchester, Nashua, Keene and Lawrence as its service area. Google gives the company 4.7 stars from 69 ratings. In a March 2025 review, a Bedford customer described replacing deeply stained hardwood sections, then sanding and finishing three rooms. That customer said the crew left very little dust, cleaned up and finished in three days, and that another company's quote had been $1,800 higher. An August 2025 reviewer also praised the materials and result after having carpet replaced with hardwood. Older customers described repairs as well as new installation. In December 2023, one homeowner said the company repaired and refinished floors damaged years earlier by cats; the floors were at least 50 years old. An April 2023 reviewer praised an upstairs hardwood installation, including the wood's price and quality and the crew's cleanliness and punctuality. A June 2022 customer described having the second floor refinished and stained to match the first, with completion earlier than expected. Communication experiences differed. In December 2025, a reviewer said Chris accommodated the schedules and needs of two disabled seniors, explained the proposed services and kept communication open. In April 2025, however, a customer said they drove an hour to a scheduled appointment and were met with a no-show, unanswered calls and unanswered emails. An August 2023 customer reported a job running weeks longer than expected, a broken light, scratches in a newly refinished floor and needing to call the company back to finish the work. Separately, the Union Leader reports wage and anti-retaliation violations involving C & C Flooring LLC and owner Christopher Coburn. That report describes court-ordered payments to employees and is a concern beyond the customer accounts of flooring work.
Typical your area range for this kind of work, from regional averages — not a quote from C & C Flooring. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$6,000 – $9,600
Typical flooring project around $7,800
“C & C Flooring LLC and owner Christopher Coburn need to pay 33 current and former employees a total of $240,000 in back wages and liquidated damages and $10,000 in punitive damages to resolve violations of the overtime and anti-retaliation provisions of the Fair Labor Standards Act (FLSA), according to a news release.”
My mother-in-law and Aunt are seniors with specific ideas of what they like. C&C Came in, reviewed the job gave some suggestions. Samples were extra handy and the services to be provided were explained. Chris was able to work around schedules and needs of two disabled seniors with no problems at all. Communication was always kept open. My mother-in-law and and Aunt had no complaints about anything. The crew were very considerate and took perfect care of two large rooms. They will be calling C&C back for more renovations in the future. C&C have a " Get er Done" work ethic I love dealing with a family run business!
Chris and his crew are the absolute best in the business. Was referred over by a friend to replace some carpets with hardwood and it looks amazing high quality materials and service.
We are very happy with the refinishing of our wood floors. Thank you!
Drove an hour for a scheduled appointment, only to be completely no-showed. No one answered phones & my emails went unanswered. I ended up wasting hours driving back and forth with zero communication or courtesy from them. This level of unprofessionalism is unacceptable — we own tons of units and know many owners in Manchester area will tell everyone not to use them 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
Chris and his crew did an excellent job on our floors in Bedford NH After getting a quote for one company for 1800 more, we hired C and C. They replaced a couple of hard wood area with deep stains in them, sanded and finished 3 rooms. Very little to no dust. Cleaned up and finished in 3 days Highly recommend them
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2 changes recorded — last scanned Sep 30, 2026.