C H JONASSON

C.H. Jonasson Corp. is a Needham plumbing, heating and air conditioning company that's been under the same family since 1977, currently run by owner Carl H. Jonasson. The clearest thing available about them is how the company handles a crunch: in a Boston Globe article from a 2023 deep freeze, Carl Jonasson said regular customers get priority when demand spikes, while new callers could wait a week or two — "most plumbers aren't even picking up the phone now," he said at the time. A separate 2023 trade-magazine feature said Carl has personally answered the phone since the business started, something the family says customers point to as one of its most valued qualities. In a February 2026 Boston Globe piece on preventing frozen pipes, he offered advice on keeping heat set high enough during extreme cold. One thing worth asking about directly: a Better Business Bureau review says the company's rates run about double what competitors charge. The company also carries an A+ letter grade with the Better Business Bureau, though it isn't a BBB-accredited business. Anyone considering C.H. Jonasson is dealing with an established, long-running local shop — get a clear price quote up front, especially if you aren't already a regular customer, since one review flags rates well above competitors.