Cardinal & Glidden

We have used Cardinal and Glidden for 5 years. They are always professional and timely. We recently upgraded and had a newer larger tank put in. They arrived on time and got finished when they said they would be. They left the place clean after doing the work. The next day they called and said with getting a new tank it qualified us for some money back from a program. It has been hard to find reliable service people since we moved to New Hampshire but they are one of the very best we've had. Everyone we have dealt with in the company from the office staff, service department, and technicians have been great!

Prompt and professional.

I have been a customer of Cardinal Glidden for 13 years, but their service has declined significantly. When I recently called to order oil, they said I needed to be "re-established" as a customer because it had been over a year since my last delivery. After my last delivery, they informed me there would be a $100 fee if I didn't order over 100 gallons. I waited for my tank to get low enough to avoid that charge. When I finally called, they told me I'd have to wait until March to be re-established. Find another company that values its customers – Cardinal Glidden clearly does not.

Guess the good part is that they actually came and serviced the address. But customer service should really make sure they hang up the call before talking about their paying clients. My mom has lung cancer and COPD so she's on oxygen nightly and the customer service line had the audacity to talk trash and say my mom was lying just to get service quicker. Im sure yall get the pos liars. But. My mom's not one. Moral of the story: hang up your call if youre gonna talk trash about a paying client. Thanks. 😁

They seemed very nice on the phone