Verified record
Chase Heating and Cooling is an HVAC contractor based in Windham, NH, run by owner-operator Erik S. Chase, who holds an active New Hampshire HVAC license verified against the state registry. The company states 25 years in business and serves homeowners across Windham, Derry, Londonderry, Salem, North Andover, Andover, Dracut, Westford, and Pelham, offering furnace and central air installation, replacement, and repair, along with water heater work. Reviewers from 2021 through 2025 consistently describe fast, same-day or next-day response even during winter emergencies, with several customers recounting Erik personally showing up to diagnose a failed furnace or air conditioner within a day of calling. Installation jobs — full furnace replacements, central air additions to homes without existing ductwork, and multi-unit system replacements across large houses — are frequently described as clean, professional, and completed on the timeline discussed, with follow-up questions answered promptly. Most reviews single out clear communication: customers say Erik walks them through options and pricing before work begins and explains what he's doing on site. One customer who has used the company for HVAC service over ten years and for multiple projects called the crew consistently excellent to work with. Two reviews raise concerns worth asking about. One reviewer whose parents hired the company for a full ductwork replacement said the crew initially tried to reuse an undersized return duct from the old system, and that several other HVAC companies they later consulted said the duct was too small for the new setup. Another reviewer reported never getting a response after reaching out. Sources also differ slightly on how long the company has operated — a job listing describes it as established in 2006, while the company's current site claims 25 years in business. For anyone in the Windham/southern-NH area needing furnace, central air, or water heater work, Chase Heating and Cooling has a deep and largely consistent track record of responsive, well-executed installs — it's worth confirming duct sizing and material specs in writing before a full system replacement.
“Company: Chase Heating And Cooling Inc ... Location: Windham ... are looking for a Heating And Air Conditioning Service Tech to join our team! You will install ... and repair heating and air conditioning systems. ... Company Description Established in 2006 we have continued to support our loyal customers and gain new ones along the way. We are a small low pressure company that treats customers and employees right. Come talk to us and see if you will make a good fit here. Best of Windham in the Windham magazine 2019 and 2021. Multiple Angie's list super service awards. We do things right or we”
Erik is as good as it gets for timely service and advice at a reasonable cost! Erik and staff have been servicing my home AC units for the last 10 years, and at my local business where it's critical that customers are comfortable he is always there very promptly as I have needed him. I appreciate him making time in his schedule and very fast turnaround!
Erik replaced our furnace after we had a cracked heat exchanger on our old unit. We live in Windham so he swung by quickly to confirm that it did need to be replaced, and then was able to order a new one and get it replaced a couple days later. He also dropped off electric heaters to help keep the house warm for the day we were without heat. He did clean work and improved upon the exhaust and setup of the system. He even helped to reattach a piece of siding that was flapping in the wind that I had not noticed. Good work from a local guy.
Erik from Chase Heating and Cooling provided the highest level of service when my elderly mother suddenly lost heat at her home this past Sunday. He responded to my urgent text message immediately and was able to fit her into his busy work schedule the very next day, Monday. What's more, he went above and beyond by helping her switch on her gas fire place then checked that both her carbon monoxide alarms were working and replaced them with new batteries to ensure that she would be warm and safe until he returned. It turned out that her 20+ old machine needed a part that was not easily available so he drove to Exeter NH to track down the necessary part and returned on Tuesday to continue the repair and check machine's proper working condition. And on top of this, he helped her with an adjustment for her front door before leaving. I am so impressed by his incredible customer service, kindness and work ethic. My mother and I are beyond grateful to Erik and would highly recommend him/his company to anyone in need of heating and cooling service this coming winter. Thank you again Erik!
Erik was responsive and very thorough; he took the time to do it right.
Erik has done multiple project for us and has always been excellent to work with. He has been responsive and thorough. We really appreciate having contractors like Chase Heating and will use them for all of our projects.
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1 change recorded — last scanned Sep 14, 2026.
Maintenance work4.0
Second opinions5.0
Prompt response4.2
Commercial HVAC3.8