Citation Property Services

A flat 5.0 across 77 Google ratings invites a second look, and the four-year history behind it is mostly stone, concrete and dirt. Citation Property Services runs out of 9 Gordon Rd in North Reading, and the Better Business Bureau files it under mason contractors — which matches where the written history lives: poured slabs, paver patios, front steps, repointed basements. The jobs customers describe are specific. In October 2025 a homeowner hired the crew to excavate, prep and pour an 18-by-24 cement slab against a stated timeline, and wrote that it landed on schedule. That September another had a basement repointed quickly at what they called a fair price. Writing in March 2026, a reviewer whose family owns a concrete company said Alex's crew did their driveway and that a good concrete man is hard to find where everyone uses asphalt. The second line of work is the yard. Reviewers through 2024 describe fall cleanups, leaf removal down to the last stick, and an overgrown bed cleared and replanted with mulch and bushes. Others land somewhere in between — a back patio replaced and a storm-damaged fence repaired in the same 2025 visit, a bathroom floor tiled and a kitchen laid in vinyl plank. What's most telling is the work they talk people out of. In June 2025 a homeowner had Alex look at a chimney and was told there was time yet before repairs, with other quotes running $6,000 to $9,000. A 2023 reviewer describes the mason pointing out that only certain sections of their foundation actually needed attention. Word of mouth travels past the platforms too: in a June 2025 Nextdoor thread where a Woburn neighbor asked about foundation work, a commenter answered with this company's name and nothing else. One review is worth reading in full first. In July 2025 a customer left three stars — the only rating below five — for a carpentry project, and opens by saying it isn't about masonry at all: the owner had messaged them on Facebook after seeing a post asking for carpentry help, and told them his guys can do everything. Masonry, concrete, hardscape and seasonal yard work are where four years of history actually sit. Call them for stonework and the outdoor projects around it — patios, walkways, steps, foundation repointing, cleanups. If the job drifts indoors or into finish trades, ask who specifically is doing that part and what they've built like it before, and get the scope in writing.