Cleaner Details

Cleaner Details is a North Shore Massachusetts cleaning company run by Chuck Wallace, whose name comes up in nearly every review by name. Its own site describes commercial office, janitorial, common-area and post-construction cleaning, and also states it offers window cleaning and general cleaning for residential customers (E564996), across Middleton, Danvers, Beverly, Peabody, Salem, Saugus and Wakefield (E564998). The company self-reports 20 years in business (E564997). What customers describe most consistently is hard-floor work. A veterinary hospital that has worked with the company since 2018 says its floors take a daily beating in an old building and that Chuck gets them looking their best, praising communication and reliability (E565116). The owner of the Flip The Bird restaurants in Beverly, Danvers and Swampscott wrote in 2023 that after the crew leaves the floors look like glass from the protective layer applied, and that three locations are signed up for quarterly heavy-duty cleanings (E565124). A music school reported in 2023 that Chuck had been cleaning its space biweekly for over a year, calling him efficient and dependable (E565125). On the residential side, a 2023 reviewer described a deep clean of an unusual floor surface that previous cleaners had struggled with, saying the crew knew exactly what to do (E565127), and another had a sticky substance removed from garage doors after it had bothered them for years (E565126). A Beverly real estate team wrote in 2023 that the company handles pre- and post-sale house cleaning, COVID disinfection and window washing for their clients, including on short notice (E565122). Two things are worth knowing before you call. First, much of the praise comes from business clients and trade partners — a general contractor who uses the company for post-construction cleanup (E565117) and two real estate agents who refer it to their clients (E565120, E565121) — rather than from homeowners hiring for their own house. Second, all 13 published reviews are five stars (E564917), so there is no critical account on file to weigh against them. This is a good fit if you want floor care, a post-renovation or move-out clean, or recurring service on a property; ask directly about routine in-home housekeeping and confirm scope and pricing before booking.