Coldwell Banker Martha Murray Real Estate

Coldwell Banker Martha Murray Real Estate is based at 63 Lower County Rd in Dennis Port and operates as a licensed real estate brokerage on Cape Cod, carrying a Massachusetts real estate broker license (2774-RE-PC) on the state registry. The customer feedback available on this profile is overwhelmingly about the office's Cape Cod vacation-rental bookings rather than home purchases or sales. Across 203 reviews collected since 2021, renters consistently praise a fast, organized check-in and key pickup/drop-off process, and quick fixes when something goes wrong during a stay — a chirping smoke detector, a broken TV, a low propane tank, and a Wi-Fi outage were each resolved the same day or within hours, according to reviewers. Google shows the office at 4.9 out of 5 across 369 ratings. A number of renters describe returning to the same office year after year — one for close to 15 years, another for over 20 — and several say the properties they rented were clean and well stocked. One first-time renter described the staff going out of their way to accommodate a family member's mobility needs before booking. The one substantive complaint in the record is a 2023 review describing a renter who cancelled a reservation about seven months in advance and was told they would lose their full deposit — over $1,200 — unless the property was re-rented; the reviewer called the policy outrageous and said they would not rent through the office again. Worth asking before booking: none of the available customer feedback documents an actual home purchase or sale through this office, even though it is a licensed real estate brokerage — the reviews on file describe vacation-rental experiences almost exclusively. The state registry's expired broker license record is also listed under the entity name Coldwell Banker Residential Real Estate rather than the office's own name, so it is worth confirming directly with the state before relying on it as a current credential. For someone booking a Cape Cod vacation rental, the track record here is strong and consistent. Anyone considering the office for a home sale should ask for sales-specific references, since the public review record on file doesn't speak to that side of the business.