Combat Pest Control
Local business · 800 Franklin St, Hanson, MA 02341, USA
Their work
45 photosReach out
Call (781) 746-7393Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
Verified record
- Not rated by the BBB
- 54 reviews in the last 6 monthsNo negatives
- 4 customer photosOf completed work
Highlights
- Rodent calls handled fast — entry points found and sealed within days
- Owner personally involved — reviewers describe John doing inspections himself
- No unnecessary upselling — will skip treatment when inspection finds nothing active
- Competitive on price — one quote ran less than half a rival's
- Long-tenured customers — some have stayed five to seven years
- Rocky start reported — one customer needed owner intervention to fix an early experience
Combat Pest Control, working out of Hanson, gets called for the mouse in the bedroom, the termite swarm on the back porch, and the bee nest nobody wants to go near — and reviewers describe the same person answering the phone: John, named again and again as the owner or co-owner, who shows up himself for inspections rather than just sending a crew. On Google that's added up to 4.9 stars across 355 ratings, and the number isn't thin — the company has logged 297 reviews since 2020 across five different sites, with 54 more in just the last six months and not one of them negative. The specifics explain why. One homeowner who spotted a mouse in the bedroom had John out within two hours; he traced the entry point, set traps, came back the next morning to clear the dead mice, then returned again to seal the opening for good. A customer with a termite scare got a plain read rather than a sales pitch — the inspector judged the damage old and skipped treatment, though he priced it out anyway, at less than half what a competing company had quoted (that company hadn't inspected the house at all). Another, with active termite tunnels, said Combat held off charging until it confirmed the colony was still active, instead of billing upfront the way another pest control company had tried to. Technicians who keep coming up by name — Judy, Chad, Eduardo, Morgan — get credited with walking customers around the property and explaining what they're treating and why; Judy in particular is mentioned taking care around pollinators and checking spots, like an attic, that hadn't been looked at before. Not everyone's first experience has gone smoothly. One customer described an early stretch with Combat that made them second-guess leaving a bigger company for a local one, until John personally reached out to fix it. That kind of complaint looks rare — every one of the last 54 logged reviews has been positive — but it's worth knowing the company's response to a slip is hands-on rather than automatic. For an active rodent, termite, or bee problem, especially if the priority is a straight answer over an upsell, Combat is the kind of company reviewers say they've stuck with for years — some five, some seven. Worth confirming before booking: whether the job calls for a single visit or one of the year-round plans customers mention, and a firm price for the specific pest, since reviews describe both.
Read the comments
Most recent comments
- 5.0Jun 29, 2026
Judy was wonderful! Very kind, helpful, and knowledgeable.
— Amanda HousleyView on Google Reviews ↗ - 5.0Jun 27, 2026
Judy is the most professional, knowledgeable, and friendly technician that we’ve ever had. More pointedly, she is the sole reason we chose Combat Pest Control. I highly recommend her services and hope her efforts are properly recognized.
— Ann KracunasView on Google Reviews ↗ - 5.0Jun 24, 2026
Judy is very knowledgeable and extremely nice! Love her!
— Karen CerbaranoView on Google Reviews ↗ - 5.0Jun 23, 2026
Judy was our tech - knowledgeable and thorough, and kind as well!
— Anne McGuireView on Google Reviews ↗ - 5.0Jun 17, 2026
Eduardo did an excellent job! He informed me what he would do. He is very friendly and knowledgeable!
— Barbara DView on Google Reviews ↗
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Update history
Added 297 new comments, added 45 new photos, established rating 4.4
- behind the score: Rocky start reported — one customer needed owner intervention to fix an early experience