CONNECTICUT BASEMENT WATERPROOFING

A dry basement after repeated rain is what several customers describe hiring Connecticut Basement Waterproofing to achieve. The West Hartford business says it has 25 years in business and offers basement waterproofing, foundation repair, sump pumps and perimeter drainage, along with free estimates and 24/7 emergency service. In an October 2026 Google review, a homeowner said Bob and his team completed the work in two days and that the basement had remained dry for more than a year afterward. A May 2026 reviewer described Bob assessing the cause of basement leakage, then sending a crew including Bobby and Dante; the customer praised their efficiency and cleanup. In March 2026, another homeowner described calling on Monday about a leaking foundation crack, having Robert assess it Tuesday and a crew repair it Wednesday. The customer said the basement stayed dry after rain and snowmelt tested the repair. The work can include digging and installing drainage equipment. An April 2025 customer in North Stonington described Bob, Bobbie, Dante and Josh digging a trench around a basement chimney and installing a sump pump, then leaving the area clean. A February 2024 reviewer described a four-day dig and basement-system installation, protection of belongings from dust, and a return visit to fix a minor drip in a pipe installed for the sump pump. That customer said the crew took care of the issue and remained pleased with the job. There are also older warranty-service complaints. Two Google reviewers writing on August 25, 2022, described leaks after work they said carried a lifetime warranty. Both reported difficulty reaching the business and missed repair appointments; one specifically described Bob scheduling a visit and then not showing up. Those accounts sit alongside later customers describing dry basements, including February 2025 reviewers who said they remained dry months after the work. Google displays 4.7 stars from 32 ratings. BBB gives the business a C grade and reports one complaint. Its Connecticut home improvement contractor registration HIC.0603533 was expired when checked against the state registry on October 30, 2026.