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Connecticut HVAC Services llc is an East Lyme heating and air conditioning company. Its website says it was established in 2017 and provides air conditioning and heating service and installation to the East Lyme community. Its Connecticut HVAC licence, number HTG.0406289-S1, is active on the state registry under the name Connecticut HVAC Services, LLC. On Google it holds 4.6 stars from 109 ratings. A 2026 customer said Troy and his team installed 3 ductless heat pumps in their home. A 2025 customer said Troy came out on Christmas Eve on short notice when their furnace was not working, and tested it repeatedly before he left. A 2025 customer whose boiler was leaking water said Troy determined it was the heating coil and replaced it. A 2024 customer wrote that Troy and one of his employees showed up within 2 hours to fix an AC that stopped working overnight, and that the repair took about 45 minutes. In 2022, a customer said Troy repaired their pool heat pump system. A recent customer wrote that Troy replaced a broken air handler motor for $1724 in July 2024 with no warranty, that the system failed within 10 days, that a follow-up visit cost $264, and that the blower was unresponsive again on 5-18-26 with the call never returned. A 2025 customer said they paid $1146.46 toward a wireless thermostat after a diagnostic visit, never got the receipt they asked for, and that Troy stopped responding. A 2023 customer said the company arrived a week late for a split ductless AC appointment and demanded $1100 after working on the unit for under thirty minutes.
I did not have a great experience with this contractor. In July 2024 he replaced a broken air handler motor for $1724. The original Lennox part was installed with the system in 2013, so it had lasted 11 years. Troy replaced it with an ECM variable speed blower which I suspected was a used part because he gave me no warranty but said "call me and I'll take care of you." The system failed within 10 days, and I called him repeatedly with no response. Finally, I used my wife's cell phone and he picked up. He came and jump-started the system on 8-3-24 and charged me $264 for what should have been a free follow-up. So today 5-18-26 the blower was unresponsive on the first use of the season - it lasted a total of 1 and 1/2 seasons. I called him back and he never returned my call. Luckily, I found another HVAC contractor who installed a non-variable speed blower for $750 and said they are more reliable, cost less and last longer. Troy did not give me the option and neither did he offer any warranty.
Great company Troy and his team installed 3 ductless heat pumps in my home. His team was super efficient friendly and explained everything they were doing. Top Notch would highly recommend to my friends and family
Excelent Service. Troy was very informative helpful and explained what he was doing and why so I knew the process. 100% will call for services again!
Troy replaced the aging HVAC system in our condo during September 2018. He completed the install in a single day. The new system is more efficient as well as moves more air in our unit. Whether we are heating or cooling our unit, the HVAC unit achieves our required temperature in a reasonable amount of time and then shuts down. Our old system never did this! Troy is a good, honest man, and is always available when you need him. We cannot recommend him enough! Thanks Troy! 1/25/26: Troy came to our condo last night and adjusted our heating system to work properly. Thanks Troy for taking good care of us once again. Patrick & Rhonda
Highly recommended. I’ve been calling multiple hvac repair companies and haven’t been able to receive a response until I contacted CONN.hvac services Troy was able To place heat into my house within 3days DURING HOLIDAY SEASON. Have no issues truly recommended and fair pricing also
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1 change recorded — last scanned Oct 30, 2026.
Typical Connecticut range for this kind of work, from regional averages — not a quote from Connecticut HVAC Services llc. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$4,700 – $10,700
Typical HVAC project around $7,700
After-hours service call within 30 minutes4.9
Three split units installed in one day, on budget4.4
State-verified HVAC license since 2005Not yet rated
Seasonal winterization for 25+ years3.6
