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Wilcox Energy describes itself as a family-owned company headquartered in Westbrook that provides heating oil delivery and serves Connecticut shoreline communities. A recent customer who called after hours, nearly 8:00 pm, said they had a service call within 30 minutes and that Kurtis diagnosed the problem and explained the repairs before and after the job. A recent customer said the servicemen showed up on time, changed a filter, cleaned the burner, tested the limits and output, and finished in under an hour. A recent customer whose furnace was acting up said Jared came right out and fixed it within minutes. A recent customer said Riley and Roger were professional, and that Wilcox has kept an older boiler going over the past seven years. A recent customer whose air conditioning failed at the start of a heat wave said Avery and Jared responded promptly and restored it. In a 2026 review dated before April, a customer said they had an oil leak the day before Thanksgiving, that Wilcox was there within an hour to patch it, and that a brand new oil tank was installed in less than a week. A 2025 customer said Jared and his crew installed a new boiler and fixed the wiring on an air handler from a previous installer. A 2024 customer said the switch from an old oil furnace to propane went as explained, with heat and hot water ready as promised. A 2025 customer said Wilcox installed a furnace that made a loud banging noise and replaced it only after multiple follow-ups, that the Town of Madison said a water heater was installed without the necessary permit, and that a propane delivery went to the wrong house.
“Wilcox energy (highly recommended by me and google reviews) in the shoreline”
Jared arrived soon after my call to the office. He was curtious, knowledgeable, and proficient. Highly recommended.
Professional, on time, knowledgeable, and neat.
Jake was friendly & professional! Thank you!!
Our experience was Great! Our technicians Jake and Avery went above and beyond!!! Victor & Susan
I have been a Wilcox customer for over 30 years which speaks for itself. Have always had great customer service!
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Oct 8, 2026.