Cross Tiles LLC

Cross Tiles LLC is a tile shop that also takes on whole bathrooms. Its website says it designs and builds curbless showers, custom tile and full bathroom remodels across Fairfield County, and the company says it has been in business 10 years. Thumbtack shows 4.6 stars from 32 ratings, HomeAdvisor 4.7 from 12 and Google 4.5 from 8. A recent Google customer said the company remodeled their bathroom and kitchen backsplash, and that Matt was helpful with design suggestions. A recent customer said they had the company do a mud room as well as a full bathroom renovation. A recent customer had them do a backsplash and a tile floor on their deck. A recent Google customer said the company remodeled their fireplace. A 2026 Angi customer said a kitchen tiling job turned up an unanticipated structural subfloor issue, and that the repair was done at a reasonable cost while the original timeline held. A 2025 customer said Matt worked through a new floor and unforeseen rot under the old floor, plus new drainage around the foundation, at their cottage. A 2020 customer said Matt and Robert did the shower tile and flooring in their master bathroom, and that Matt came out for an estimate the same Sunday night they made contact. Showers are where the trouble shows up. A 2025 Google customer said a bathroom the company redid during the lockdown leaked into the ceiling below within weeks, and the owner came back, ripped everything up and redid it. That 2025 customer said the shower started leaking again about a year and a half later, and that Mat responded once to more than 30 messages, promised to show up, and never came. A 2025 Thumbtack customer said they were left with leaky tilework twice.