Custom Bath and Kitchens

Custom Bath and Kitchens works out of 14 Brent Dr in Hudson and is hired mainly to gut and rebuild a single bathroom, with kitchen renovations a close second. Its Better Business Bureau listing also names replacement windows and vinyl siding among the services on file, alongside tub liners, tile, vanities, flooring, lighting and plumbing. Google carries a 4.8-star average across 201 ratings, and the reviews read like a company with a payroll rather than a rotating cast of subcontractors. The same two-person crews recur month after month — Thiago and Kener, Diemerson and Marcelo, Rener and Jhony, Marcone and Vinicius — alongside named designers, project managers and a painter, Silvani. Customers describe complete bathrooms finished in three to six days, hallways and closets sealed off before demolition, runners laid over floors, and a full clean-up every evening. One homeowner in May 2026 said having a single crew handle installation, plumbing and electrical cost a little more than other bids but was worth avoiding the headache of multiple subcontractors; another in June 2026 said the company finished a project other contractors had abandoned. Reviewers also mention crews returning for adjustments and touch-ups after the job, and several are repeat customers. The complaints are about the office rather than the tradework. In a January 2026 review a homeowner praised the designer and both installers but said the project manager walked into their house without introducing himself and never fully explained the installation schedule. In an August 2025 review a customer said the owner chastised them for asking about prices on different materials during quoting. An April 2025 review described an installation that ran four months, a lock that did not work and had to be fixed at the customer's own expense, and a shower head that turned out not to be the model the contract had led them to expect — replaced under warranty, but with an installation charge offered on top. Reviews also place the company beyond Massachusetts: customers write about Custom Bath and Kitchens of Nashua and one signs off from Salem, New Hampshire, so the same operation covers southern New Hampshire as well as MetroWest. This is a good fit for a homeowner who wants one bathroom or kitchen rebuilt quickly by a single in-house crew and cares about the house staying livable during the work. Before signing, get the completion date, the crew assignment and the exact fixture model numbers written into the contract, and ask who the project manager will be and how they will keep you updated.