Danielson Glass & Mirror

Absolutely best experience in and out in 5 minutes. Just got glass for a door that broke. Polite down to earth and reasonably priced!! They asked a few questions to make sure I was getting the right glass which was very helpful because if it broke again I don't want anyone to get hurt. Thank you!!!

I had Danielson Glass & Mirror replace the fixed side of a sliding glass door. Ryan was communicative the whole time and was straightforward that the glass might take a while as it's an older door. The job ended up being done in a few days (including weekend) and I'm happy with the result. Hopefully I don't break anymore glass but if I do I know who to call.

8:32 in the morning today I literally just watched this company pull out of there Office on route six and cut a black Ford Explorer off. And then try doing a U-turn to the next driveway while I had to lock my brakes up because no lights were used or blinkers. Go look at your cameras. 🤦🏻‍♂️ your worker has an orange shirt on

Everything started off great with Ryan the manager. He understood we were under a time crunch. He stated everything is done via email. After we accepted the quote the next step was to template which he said he could do the next day after the shower was tiled. When the shower was done tiling I reached out to schedule the templeting via email. No answer for three days. I called and spoke with Ryan. We can’t get out to see you till next week was his response. I just got an email and he didn’t realize that day was a holiday. I explained to him the lack of communication and that timing was of the essence. He informed me he is the only guy who does installs and that if I’m not understanding his dilemma, then I’m being to difficult and he doesn’t want to do the job. All I did was explain the lack of communication and he got very hot under the collar. He then hung up on me. I never raised my voice or talked down to him. His response was extremely uncalled for. Don’t do business with this company.

I had reached out on my communities Facebook page looking for assistance in fixing a few windows that had the seals fail. Part owner Mike Burdick of J Fox Glass and Mirror reached out saying he could help me out. He took a look at the project and said he could handle it. He told me he was going to reach out to his glass guy and get back to me. I have had to follow up numerous time in an attempt to get status on the job. Mike never has an update. Now if I leave a voce mail to inquire about when he will start the job, he never replies. If you’re starting a business up, ghosting clients you stated that you would do the work is no way to gain a positive reputation. I recommend to stay away from this business and stick with DGM or Killingly Glass.