Davis Oil & Propane

Once again Davis Oil came through. Their tech Rusty was simply amazing and installed a new water heater in under 3 hours. Professional in every aspect.

Wow...this place is price-gouging!

What a great family business! Davis Oil helped out a customer of mine, whose propane company let them run out of propane then, wanted to charge them an astronomical fee to deliver to them. Davis Oil came out, did a site evaluation, then they came out and installed the propane tanks the same day, so that the customer would not go without heat!

I went into Davis Oil to address a bill that was sent to my parents. My mother had already had a negative interaction with Steve, so I was going in to de-escalate and pay the bill if he could show proof that it was owed. I had no ponies in this race, and had the money "owed" in my pocket. Steve immediately verbally attacked me as soon as I entered their storefront, and stated why I was there. He criticized me for being disabled (which I am ) saying that "people like you always like to play the victim", and that he could not actually produce any evidence that my parents owed any monies to their company. He continued to ridicule me as I left the building. Again, I had no skin in this game. I had money in my pocket to pay if he could prove why I should. I would be EMBARRASSED if I were Davis Oil. They ought to be ASHAMED of themselves. I was ridiculed and berated for being handicapped, and I didn't even owe them money. This was one of the most blatant money grabs I have ever witnessed, with no proof, and then subsequently attacking the people who said, "No." I will never use this company because I already thought they weren't great. After witnessing how they treat their actual customers/advocates for their customers? Hard pass. Edit to add after owner's response: Let's see the video. You are a business. I wasn't recording anything on my phone because I thought I was going to get receipts and signatures, pay a bill, and walk out, but instead I got berated. Don't tell me you treated me with "professionalism and respect" because I have never felt so disrespected in my entire 54 years on this rock. All I asked for was to show me the receipts. The signatures agreeing to this insane proposal in writing. And I would pay the bill. Instead, I got a lot of lip and attitude in response. Very insulting lip and attitude that was completely unrelated to the issue at hand. So, Steve "Conversations in our office are conducted calmly and, for accuracy and safety, are recorded." Let's hear it.

Had a brand new tank installed yesterday been out of propane for a week allready. They said they will be back later that day to fill the propane in the new tank and never showed. Now calling them today the next day are now telling us not until tomorrow! Paid everything in full for installation and to have tank filled. This is ridiculous