Verified record
Townsend Energy is a fuel-delivery and home-services company that lists Merrimack, NH among the towns it serves. A recent r/Somerville commenter who has used the company over the years said a notice in the mail announced that its contract fee will double. In December 2025, an r/newhampshire commenter said Townsend has been better but that they just about ran out of oil that week. Its website lists heating oil, propane and diesel delivery alongside HVAC, plumbing and electrical installation and repair, with service areas in Massachusetts, New Hampshire and Maine. The company says it was founded in 1931 by Mial E. Townsend, who started out delivering kerosene and heating oil from his home in Beverly Farms, MA, and describes itself as family-owned. A 2026 Google reviewer who switched from Amerigas wrote of being very happy with the service and credited a staff member the reviewer remembered as Crystal or Kristin. A 2024 Google reviewer called the company nice to deal with over the phone. A 2023 r/newhampshire commenter wrote of good luck with Townsend Energy a few years earlier, with no hard sell while in a bind, and praised the installer, Matt. A 2024 r/ArlingtonMA commenter wrote that Amanda's Oil had been absorbed by Townsend Energy. A 2022 Google reviewer wrote that Petro Home Services sold its New Hampshire oil business to Townsend Energy without notifying customers, that the reviewer's contract was terminated the day of delivery, and that Townsend did not honor Petro's contracts or help in the transition; that reviewer called it a scam.
Typical your area range for this kind of work, from regional averages — not a quote from Townsend Energy. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
“I've used Townsend Energy over the years but received a notice in the mail saying their contract fee will double in price.”
“Townsend has been better, but we just about ran out of oil this week, it was a nail biter.”
“I’ve been using Amanda’s Oil for years and they recently got absorbed by Townsend energy.”
“It’s been Townsend every time”
“i've been getting Townsend energy through them.”
I switched to them from Amerigas and am very happy with their service. I just spoke to a Crystal or Kristin? (can't remember) and she went above and beyond for me to lock in my cheaper pricing until summer. Thank you
Nice to deal with over the phone. They offer new customer discounts and are a popular choice for fuel in the southern NH area!
So, this is a crazy situation. I still have no idea how long this acquisition was taking place, but Petro Home Services up and sold off their NH Oil business to Townsend Energy. Here's the kicker! Not only did Petro sell their business off to them, but they didn't notify their customers! Even **better** is the fact that Petro terminated everyone's contracts with no notice, and deleted their NH Services section of their site as if it never existed for years. Why is this partly Townsend's fault? You knew you'd be OWNING Petro's customer base, yet failed to even help in a transition? My contract was terminated the day of delivery and I had to call their customer service for them to call another oil company, for YOU to call me and tell me your team bought Petro out (but didn't honor any of their work or contracts). That's a joke, a scam, and your services are laughable. Good luck to anyone who finds out in a few weeks when Petro never shows up to their door and they have to scramble to find a new oil distributor because two companies have millions to throw around with acquisitions but not even 2 cents to talk to customers about it.
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Certified attributes are verified against the public registry. Others are the business's own statement.
3 changes recorded — last scanned Sep 30, 2026.
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