Verified record
DependableAirSolutions is a small Weymouth HVAC shop whose track record swings between glowing and troubling, much of it centered on the same technician, Ryan. In a July 2025 review, a customer described Ryan driving down from New Hampshire on his day off to get their AC running before a party, and refusing payment for it. In a 2024 review, another customer said Ryan and his coworkers came through in a busy stretch to get ductwork reconnected in a tight space. Two other reviews describe a rougher experience. In a January 2024 review, a customer said Ryan stopped responding to messages after attempting a repair on a split AC system he didn't fully understand, causing damage and running up a bill paid over Venmo. In a July 2024 review, a customer who'd been happy with an HVAC installation the previous summer said Ryan later refused to look into ongoing heating and cooling problems, blamed the ductwork and the weather, then stopped responding — a different company later found the actual leak. A separate 2024 review flagged a $1,100 charge as well above quotes from two other companies for the same job, though the reviewer said the work itself was done well. Earlier reviews, from 2022, describe a different technician, Josh, responding quickly to weekend and same-day requests for seasonal AC checks. Given the gap between the standout calls and the specific complaints about follow-through and diagnosis, it's worth confirming who will actually be on the job and getting pricing in writing before work starts.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from DependableAirSolutions. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
I was so hot my air conditioning wasnt working so I hit them up and Ryan told me he was in NH, I told him how I was so hot without AC and could he come by on Monday and get my AC going and he came all the way down from New Hampshire on his day off to put some refrigerant on to get my AC working. I went to pay him because I was extremely happy because I am having a party tonight and already I was dreading it, and he said you dont have to pay me just make sure you and your friends have a good time at the party tonight. I cant believe there are still people like there out there. Totally saved my weekend.
They were awesome. Showed up on time and did a great job. I highly recommend.
Did a great job. Can’t give 5 stars because they charged $1100!!!! The last time I got this done it was $300 (discounted from $500 with a coupon). This time, I’ve been so sick I just scheduled someone without getting quotes in advance so that is MY bad. But I called two other business after to get a quote out of curiosity (just to hurt myself I guess lol) and they both came in under $800. Kicking myself cause now I’m wayyyyyyy over budget for the next two months, but live and learn! Like I said, tbey did great work! But it certainly certainly certainly was not worth $1100. Did I mention my house is less than 1000 square feet ?? That’s over $110 of vent cleaning per square foot of my house ! Ahhhh!!!
I was initially happy with Ryan’s responsiveness and communication when he installed a new hvac unit at my condo last summer. Since then I’ve had multiple issues with the heat/ac not adequately heating/cooling the house. The past month the ac has not been working properly, the house was not even cooling down more than 1 degree at times. Ryan refused to come out and look into it. He kept blaming the heat wave and the ductwork in my condo. Eventually he stopped responding at all, and I had to reach out to a different company. The other company came out and quickly identified a leak that was due to improper installation. I now have to pay hundreds of dollars to fix an issue that should be fixed at no charge by Ryan. Ryan was quick to respond when he was making thousands of dollars off of me, but less than a year later he left me high and dry. Would not recommend this company.
Ryan and his coworkers were super responsive in a really busy time to get the ducts connected in a tight spot and system working again. Thanks!
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Established 2.8 rating
Suggested a cheap fix over a full replacement4.8
Fixed an unrelated issue at no extra charge4.4
Same-day emergencies5.0
Arranged financing and permits for a compressor swap3.9
Old-building expertise3.8