South Weymouth Plumbing & Heating
Local business · 775 Pleasant St STE 10, Weymouth, MA 02189, USA
Their work
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Verified record
- A+ BBB rating
- 3 reviews in the last 6 monthsNo negatives
- 10 customer photosOf completed work
Highlights
- Google volume — 4.9★ across 77 ratings, no recent negatives
- Owner-operated — James Hickox handles jobs personally
- Long track record — reviewed steadily since 2021, BBB file since 2019
- Solo operation — BBB lists James Hickox as the only employee
- Not BBB accredited — despite carrying an A+ rating
South Weymouth Plumbing & Heating is a one-person operation out of Weymouth, Massachusetts — BBB lists owner James Hickox as the company's only employee. The business says it's covered plumbing and heating work in the South Shore, Weymouth, Abington, Braintree, and Boston area for more than 16 years, handling both routine repairs and 24/7 emergency calls. The recent work backs that up. In June, one homeowner had an old boiler pulled and replaced with a Burnham X205, converting the house from oil to gas — new gas piping included — and had the crew zone a four-season room in the process; the reviewer waited six months after the job before writing it up, just to be sure the install held through a winter. In January, a separate water heater swap was finished within hours of the call, and in February another homeowner had a failing unit evaluated, then replaced quickly once the new heater arrived. Zoom out and the pattern holds: 41 reviews stretch back to 2021 across five sources, and Google shows 4.9 stars over 77 ratings with no negative review in the last six months. The story repeats on other South Shore plumbing directories — one summarizes customer experience as reliable and professional, another quotes a homeowner recommending the company directly — though a listing on a heating-focused directory site has no reviews of its own yet. BBB has an A+ rating on file for the company dating to 2019, though it has never sought formal BBB accreditation — a status, not a red flag, but worth knowing. Being a one-person shop also means scheduling on a bigger job likely comes down to James's own calendar rather than a dispatched crew. This is a reasonable call for a homeowner with a dying water heater or an aging boiler — the jobs this company keeps getting hired, and thanked, for. Worth asking about lead time up front, given the size of the team.
Read the comments
Most recent comments
- 5.0Jun 5, 2026
I’ve waited 6 months (through winter) to give this review to make sure I tested the install and equipment before providing feedback. I can tell you right now, look no further. These guys are great and know what they are doing. I had an old boiler removed and replaced with and standard (slightly more efficient) Burnham X205 and had them switch me from oil to natural gas which required the removal of the oil tank and brand new gas line/plumbing since this did not exist in the house before.<br><br>I also asked them to zone our 4-season room to ensure that room stayed warm enough during the winter. This was a game changer.<br><br>Regarding the actual project, of course things change along the way (mostly because of me). They were always happy to listen to what I wanted and were realistic in the advice and execution. Any small problems or adjustments that came up during the installation process were handled professionally and quickly.<br><br>James and his team will always pick up the phone to answer any questions before, during, and after the installation.<br><br>Also, James and his team are all great people. Locally owned. They are all easy to talk to, knowledgeable, and honest. His work is definitely worth the money you’ll spend. I will be using them as long as they are in business.
— Richard YView on Google Reviews ↗ - 5.0Feb 25, 2026
Great service. Came to evaluate the situation. Ordered the new hot water heater and here to install quickly. Great guys. Very helpful and professional. Definitely my go to plumber.
— jeff eldridgeView on Google Reviews ↗ - 5.0Jan 16, 2026
Fantastic. Came to replace water heater within hours, quick and easy.
— Darya PechkouskayaView on Google Reviews ↗ - 5.0Dec 29, 2025
Outstanding service from start to finish. I reported a leaking water tank and was contacted the very next day. The team arrived promptly, assessed the issue quickly, and replaced the tank immediately. Their responsiveness, professionalism, and efficiency made a stressful situation incredibly easy. It’s rare to find a company that acts with such urgency and care—highly recommend!
— Chantel BennettView on Google Reviews ↗ - 5.0Nov 11, 2025
Excellent service
— Nitro IceView on Google Reviews ↗
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Update history
Added 41 new comments, added 27 new photos, license now expired, established rating 4.3
- state registry now shows the registration lapsed
- behind the score: Solo operation — BBB lists James Hickox as the only employee