Design 1 Kitchen & Bath

Design 1 Kitchen & Bath is a Bedford design/build firm that's spent nearly two decades on kitchen and bathroom renovations, with additions, ADUs and full home remodeling as secondary work. Owner Patrick Small has been in the kitchen-and-bath trade since 1985 and founded the company in 2007; its Massachusetts construction-supervisor license (held by project manager Mike Kirtland) and its home-improvement-contractor registration are both current with the state. The credentials stack up: a Houzz profile shows 17 years in business, a verified license, and repeated industry recognition — Qualified Remodeler's Top 500 list for six consecutive years, NARI's Contractor of the Year award from the Eastern Massachusetts chapter, and Best of Houzz twelve separate times. The Better Business Bureau grades it A+ (18 years listed, not itself accredited). The reviews on file back that up with specifics. One 2025 kitchen renovation is described as timely, responsive and professional start to finish; another names designer Eliza for walking a homeowner through material options and contractor Mark's crew for attention to detail on the rehab. A 2023 review credits designer Kaytlyn with rescuing a master-bath tile project on a tight deadline, choosing materials at the right price and getting it all done in what the customer called a "super short window." The one sour note is unrelated to renovation work: a 2023 review says the company sold a faulty faucet through Facebook Marketplace and offered no remedy, leaving the buyer to pay for a plumber and a retail replacement. Between the awards, the active license and a run of specific, positive project accounts, this is an established kitchen-and-bath shop with real industry recognition — the marketplace faucet complaint is worth a mention, but it's a side transaction, not a renovation gone wrong.